Senior Program Manager, Growth Enablement

Toast; Deutschland; Vor Ort; EUR 70.000 - 90.000; Vollzeit

Zusammenfassung

Toast is looking for a Senior Program Manager of Growth Enablement in Germany. In this role, you will own operational levers and marketing strategies that drive customer program adoption across Toast's educational ecosystem.

You will integrate educational touchpoints into natural workflows and optimize multi-channel reach by partnering with Marketing, Product, and Support teams. Ideal candidates should have program management experience, strong analytical skills, and the ability to work cross-functionally.

Qualifikationen

• Experience in program management.
• Strong analytical and strategic thinking skills.
• Ability to work with cross-functional teams.

Aufgaben

• Own operational levers and marketing mechanics.
• Leverage behavioral insights for customer engagement.
• Optimize multi-channel reach and technology stack.

Jobbeschreibung

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

As the Senior Program Manager of Growth Enablement, you own the operational levers, marketing mechanics, and infrastructure that drive customer program adoption across Toast’s entire educational ecosystem. You are the technical and strategic architect of our distribution playbook, turning our multi-modality educational strategy into a highly scalable, high-conversion customer demand engine.

In this role, you leverage behavioral insights and digital adoption tools to seamlessly integrate educational touchpoints into natural customer workflows, making it effortless for restaurant operators to access the right learning format at the right time. You partner closely with Marketing, Product, Support, and GTM teams to optimize multi-channel reach, maximize resource engagement, and build the underlying technology stack that powers Toast’s customer training operation.

A day in the life (Responsibili...