Senior Product Manager – Intelligent Workflows

Jobtailor; Deutschland; Remote; EUR 110.000 - 140.000; Vollzeit

Zusammenfassung

Jobtailor is seeking an experienced Senior Product Manager to lead AI-enabled workflow experiences across contractor onboarding, credentialing, and operator compliance. You will translate strategy into sequenced projects with milestones, partner across functions, and define outcome metrics to drive safer, faster decisions in a global, regulated environment.

This role requires deep customer empathy and a track record in PE-backed or scale-stage SaaS, with the ability to ship impactful AI-driven

Qualifikationen

• 7 to 9 years of product management experience in B2B SaaS with AI/automation delivery.
• Strong project leadership and ability to translate strategy into shipped outcomes.
• Systems thinking to map complex multi-party processes and add intelligence where value is greatest.
• Experience in regulated, compliance, credentialing, or supply chain domains preferred.
• Comfort operating in a matrixed product environment under AI SME guidance.
• Deep customer empathy and discovery skills for contractor, operator, and compliance needs.
• Experience in PE-backed or scale-stage SaaS environments preferred.

Aufgaben

• Own delivery of AI-enabled workflow experiences across onboarding, credentialing, and compliance.
• Translate strategy into scoped, sequenced projects with milestones and outcomes.
• Partner with cross-functional stakeholders to ship explainable, reliable experiences.
• Define and own outcome metrics for each project.
• Lead intelligent onboarding experiences including document review and credential validation.
• Reduce time-to-qualify so safe contractors reach field faster.
• Support global scale and multi-region compliance.
• Lead workflow projects for risk visibility, oversight, and audit readiness.
• Bring ML-driven risk scoring and proactive alerts into workflows.
• Turn compliance data into clear insights for safety decisions.
• Surface in-market signal and feedback to inform roadmap.
• Collaborate with Platform Data PM on data inputs and quality.
• Lead change management and adoption with customers and stakeholders.
• Deliver 2-3 AI-enabled workflow improvements with measurable results.
• Demonstrate customer outcome gains.
• Maintain a clear project roadmap and partnership with AI PM.

Kenntnisse

AI-Enabled Workflow Delivery

Project Leadership

Outcome Metrics Definition

Customer Outcome Gains

Compliance and Credentialing

Tools

AI Integration

Machine Learning

Automation

Jobbeschreibung

• Own the delivery of AI-enabled workflow experiences across contractor onboarding, credentialing, and operator compliance
• Translate the team's AI product strategy into scoped, sequenced workflow projects with clear milestones and outcomes
• Partner with internal cross-functional stakeholders to ship production-grade experiences that are explainable, reliable, and measurably better than the flows they replace
• Define and own outcome metrics for each project: cycle time, error reduction, automation rate, adoption, and safety impact
• Lead the delivery of intelligent onboarding experiences including smart document review, credential validation, qualification gap identification, and guided remediation
• Reduce time-to-qualify so safe contractors reach the field faster and operators carry less manual review effort
• Support global scale, multi-region compliance requirements, and diverse contractor types
• Lead workflow projects for operator-side risk visibility, contractor oversight, and audit readiness
• Bring ML-driven risk scoring, anomaly detection, and proactive alerts into operator workflows to shift users from reactive to proactive risk management
• Turn compliance and credential data into clear, trusted insights that drive better safety decisions
• Apply the AI product frameworks, best practices, and guardrails established by the Principal PM for AI Products
• Surface in-market signal, customer feedback, and project learnings that strengthen the AI product roadmap
• Partner with the Platform Data PM on the data inputs and quality requirements that make AI-enabled experiences possible
• Lead change management and adoption, working directly with customers and across internal cross-functional stakeholders
• Delivered 2 to 3 AI-enabled workflow improvements in contractor onboarding or operator compliance, with measurable reductions in cycle time, manual effort, or risk exposure
• Demonstrated customer outcome gains: faster contractor qualification, higher credential accuracy, and improved compliance administrator efficiency
• A clear project roadmap that translates the AI product strategy into delivered workflow value
• Effective delivery partnership with the Principal PM for AI Products, with in-market signal flowing back to inform the AI roadmap

Requirements

• 7 to 9 years of product management experience in B2B SaaS, with proven delivery of complex customer-facing experiences that incorporate AI, ML, or automation capabilities
• Strong project leadership and delivery skills, with the ability to translate strategy into shipped outcomes
• Strong systems thinking and the ability to map complex multi-party processes and identify where intelligence adds the most value
• Experience in regulated, compliance, credentialing, or supply chain domains strongly preferred
• Comfort operating in a matrixed product environment, executing against team strategy while applying the operational guidance of a principal-level AI subject matter expert
• Deep customer empathy and discovery skills, with a working understanding of contractor, operator, and compliance administrator needs
• Experience in PE-backed or scale-stage SaaS environments preferred

Core Competencies

Demonstrates expertise in AI-enabled workflow delivery, focusing on contractor onboarding and compliance, with a strong emphasis on project leadership, outcome metrics, and customer-centric solutions. Proven ability to translate AI product strategy into actionable projects while ensuring compliance and operational efficiency.

Highest-signal resume keywords

• AI-Enabled Workflow Delivery
• Project Leadership
• Outcome Metrics Definition
• Customer Outcome Gains
• Compliance and Credentialing Experience

Hard Skills

• Product Management
• AI Integration
• Machine Learning
• Automation Capabilities
• Data Quality Requirements
• Workflow Improvement
• Risk Management
• Process Mapping
• Change Management
• Performance Metrics

Soft Skills

• Customer Empathy
• Systems Thinking
• Cross-Functional Collaboration
• Effective Communication
• Discovery Skills

Industry Keywords

• B2B SaaS
• Compliance
• Credentialing
• Supply Chain
• Contractor Onboarding
• Operator Compliance
• Risk Visibility
• Audit Readiness
• PE-Backed Environments
• Scale-Stage SaaS