- We are seeking a highly skilled Senior Product Manager to join our team. In this role, you will play a key part in defining and executing a product vision that ensures Zenjob’s marketplace dynamics are well balanced, by optimizing our demand forecast, making sure jobs and Zenjobbers are matched optimally, and engaging students in working a high number of shifts
- This is not a role that owns one squad’s backlog
- You’ll work project-based: form a team around a problem, own it end-to-end until it delivers on the expected need
- You’ll get problem statements, not requirements documents. Recent examples: how shifts get allocated across thousands of Zenjobbers each week, and how we get a new Zenjobber from signup to their first shift without human intervention
- This role suits a Product Manager who is energised by an open-ended problem, and who finds complex workflows genuinely interesting. You’ll report to the Director of Product and work across our Supply, Demand and Staffing squads, depending on the problem to solve
- Bring our business goals to reality. Understand our financial goals, our users’ problems and transform them into solutions that drive our revenue up
- Talk to users directly. Zenjobbers, clients, and our own internal teams. Most of the good opportunities come out of these conversations, not out of a backlog
- Do your own data work. You don’t wait until a data analyst gives you the insights, you dive into it and derive them yourself
- Turn ambiguity into a defensible plan. Take a problem nobody agrees on yet, and define what we’re solving, what we’re explicitly not solving, and in what order
- Design and run tests. Form a hypothesis, define what would falsify it, ship the smallest thing that gives you a real answer, and be honest about the result
- Drive product development from concept to launch. Pull together Engineering, Design, Ops and Commercial around a problem and keep them moving through hypothesis, building, rollout and post-launch decision making
- Own the outcome, not the output. Each project has a number attached. You define what success looks like up front, and you’re the one who says whether it was hit
- Communicate clearly. A one-page memo an exec can act on. A spec an engineer doesn’t have to interpret. A tradeoff explained to Commercial in terms they care about
AI is already part of how you work, and you can say specifically where it helps and where it doesn’t, and you are already able to ship small features with little to no help from EngineersYou write and speak clearly. This is the strongest single signal we look for, because in a cross-team role, clear communication is most of how work actually movesYou’ve moved teams you don’t manage. Cross-functional influence without formal authority is most of this jobYou’re analytically strong - comfortable getting to an answer yourself rather than commissioning one, and having a fluent conversation with data scientists6+ years in product, with meaningful time on products where the software coordinates real-world processes - staffing, logistics, fintech ops, healthcare, or similar, with substantial business impact. You have experience in marketplace dynamics and allocation problemsYou’ve shipped something complex end-to-end and can talk credibly about what broke, not just what launchedEnglish fluency. German is a big plus