(Senior) Process Manager (m/f/d) - Parental leave cover - 12 months

MOIA; Hamburg; Hybrid; EUR 65.000 - 85.000; Vollzeit

Zusammenfassung

A leading mobility service provider in Hamburg is seeking a Senior Process Manager to drive process discovery initiatives and improve product-related processes. You will collaborate with product managers and teams to enhance process management in an agile environment. The ideal candidate has extensive process management experience and knowledge of BPMN 2.0. This position offers a competitive salary and a hybrid work setup.

Leistungen

Competitive salary (including bonus)

Flexible working hours

Remote work from outside Germany

Subsidized public transport ticket

Subsidized fitness club membership

30 vacation days

Dog-friendly offices

Qualifikationen

• Several years of hands-on experience in process management.
• Strong grasp of modeling standards like BPMN 2.0.
• Effective problem-solving and facilitation skills.

Aufgaben

• Drive process discovery initiatives for product portfolio.
• Conduct workshops to analyze user requirements.
• Provide process designs for customer projects.

Kenntnisse

Process management experience

BPMN 2.0 knowledge

Agile product development understanding

English fluency

German knowledge

Tools

SAP Signavio

Jobbeschreibung

(Senior) Process Manager (m/f/d) - Parental leave cover - 12 months

Hamburg, Germany

As a (Senior) Product Process Manager, you will drive process discovery initiatives to develop and improve processes for the product portfolio in collaboration with product managers and customer-facing teams. You will actively contribute to the ongoing enhancement and evolution of product process management, ensuring it effectively supports our agile product development and creates tangible value across the organization.

What you will do

• Develop and maintain an end-to-end overview of all product-related processes to facilitate transparency and alignment.
• Perform process discoveries and workshops to analyze and understand user and business requirements that shape our products.
• Provide process designs and overviews as input to customer projects, enabling a shared understanding of operational processes related to the product and serving as a basis for discussing processes and roles.
• Conduct quality checks on process models and documentation.
• Strengthen the team's mission by fostering understanding and collaboration across teams.
• Support product management and other internal stakeholders in process development.
• Help the organization with process management tools and methods as needed within an agile working environment.
• Onboard and train internal stakeholders on our process management system.

What will help you to fulfill your role

• Possess several years of hands‑on experience in process management, including a strong grasp of modelling standards such as BPMN 2.0 and proficient mapping methods.
• Solid understanding of process architecture and related methodologies, combined with proven experience in using BPM tools (e.g. SAP Signavio or similar process management systems).
• Display a good understanding of working collaboratively with product managers, software engineers, and requirements managers as part of the agile product development lifecycle.
• Demonstrate expertise in utilizing analysis and creativity techniques for process development, with a focus on process requirements analysis.
• Apply effective problem‑solving and facilitation approaches to enhance collaboration and successfully resolve issues.
• Possess the ability to convince and adapt to stakeholders, demonstrating a capacity to take various perspectives and communicate effectively in their language.
• Be a skilled networker, fostering connections and collaborations that contribute to the success of the team and organization.
• Exhibit a genuine desire for change, coupled with a creative drive that fuels innovation and contributes to the continuous improvement of our processes.
• Fluent in English, German is a plus.

Our benefits in a nutshell

• Competitive salary (including bonus)
• Hybrid work setup: Work from home or one of our offices – you and your team decide how often to meet, blending flexibility with collaboration!
• Flexible working hours and the possibility of flexible work arrangements depending on your needs (parenting, care work, volunteering, etc.)
• Budget and monthly expense allowance for home office setup
• Possibility of remote work from outside Germany for up to 6 weeks per year from over 35 countries – learn more in our blog!
• Public transport ticket (fully subsidized "Deutschlandticket") for commuting and travelling throughout Germany and discount on MOIA rides
• Subsidized fitness club membership or bike leasing
• Learning environment with continuous learning days, job rotation, trainings and workshops, coaching, conferences, books and language classes
• Mental health support, 1:1 sessions with external professionals and mental unload workshops
• 30 vacation days, sabbatical and unpaid leave option
• Relocation support with service provider (visa, administration, etc.)
• Dog‑friendly offices

We are a member of Charta der Vielfalt and are dedicated to actively fostering a workplace that celebrates and promotes diversity in various aspects such as age, gender identity, race, sexual orientation, physical or cognitive ability, and ethnicity. At MOIA, we embrace a culture where people are accepted, respected, valued, appreciated, and included.

In our commitment to promoting diversity and inclusivity, we regularly provide unconscious bias training to all our employees. Furthermore, we continuously strive to enhance our hiring process by ensuring a diverse hiring panel.

Since we love to collaborate, it is clear to us that we don't want to become a fully remote company, but we also don't need to spend every day of the week in the office to do a great job.

Our current hybrid work approach focuses on adapting to different needs, including increased flexibility that works best for the teams and the individuals with as much self‑determination as possible.

Get more insights on how we work on our blog to find out more about our hiring process or follow us on Instagram for a look inside MOIA.

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