(Senior) Privileged Access Management (PAM) Support Engineer (m/f/d) – CyberArk

iC Consult GmbH; Deutschland; Hybrid; EUR 65,000 - 90,000; Full time

Benefits offered by this job

Germany Ticket

Company Car program

Bicycle Leasing

Company mobile phone

Employee Referral Program

Personal coaching in stress management

Company sports membership

iC Consult University

Job summary

iC Consult GmbH in Germany is seeking a (Senior) PAM Operations Engineer to join our Managed Services team. You will administer CyberArk environments (Vault, PVWA, CPM, PSM), manage privileged accounts, and onboard target systems to ensure secure access and rapid incident resolution.

The role requires hands-on CyberArk expertise, experience in Windows and Linux, strong troubleshooting and log analysis, and a service-oriented mindset with excellent communication for stakeholders.

Qualifications

• Several years of CyberArk experience with PVWA/CPM/PSM
• Experience in Windows and Linux environments
• Strong troubleshooting and log analysis skills
• Background in IT operations; ITIL knowledge is a plus
• Excellent communication and stakeholder management
• German language at C1 level is mandatory; English is an advantage

Responsibilities

• Administer, operate, and troubleshoot CyberArk environments (Vault, PVWA, CPM, PSM).
• Manage privileged accounts and target system onboarding.
• Handle incidents, service requests, proactive issue resolution, and root-cause analysis.
• Collaborate with infrastructure, application, and third-party teams on integrations.
• Support patching, upgrades, and new CyberArk implementations.
• Ensure security compliance, audit readiness, and maintain technical documentation.

Skills

CyberArk

PVWA

CPM

PSM

Windows

Linux

Troubleshooting

Log analysis

IT operations

ITIL

Communication

Stakeholder mgmt

German (C1)

Tools

CyberArk environments

Job description

(Senior) Privileged Access Management (PAM) Support Engineer (m/f/d) – CyberArk

Join our Managed Services team as a (Senior) PAM Operations Engineer (m/f/d) – CyberArk – either on-site/hybridat our locations in Essen, Frankfurt, Karlsruhe, Munich, Oberhaching, or Stuttgart, or flexibly remote in Germany.

Your Responsibilities:

• Administer, operate, and troubleshoot CyberArk environments (Vault, PVWA, CPM, PSM).
• Manage privileged accounts, platforms, and target system onboarding.
• Handle incidents, service requests, proactive issue resolution, and root-cause analysis.
• Collaborate with infrastructure, application, and third-party teams on integrations.
• Support patching, upgrades, and new CyberArk implementations.
• Ensure security compliance, audit readiness, and maintain technical documentation.

Your Experience:

• Several years of hands-on CyberArk experience with strong knowledge of PVWA, CPM, and PSM.
• Experience in Windows and Linux environments.
• Strong troubleshooting, analytical, and log analysis skills.
• Background in IT operations; ITIL knowledge or certification is a plus.
• Excellent communication and stakeholder management skills.
• Independent and proactive working style with a strong service and customer focus.
• German at C1 level is mandatory; English skills are an advantage.

Work Model

Hybrid , Remote

Professional

Function

Identity Security Consulting , IT Support & Operations

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What You Can Expect When Working with Us

Flexibility & Time Off

• Flextime model
• 30 days of vacation

Employer Contribution & Mobility

• Germany Ticket
• Company Car program
• Bicycle Leasing
• Company mobile phone
• Employee Referral Program
• Personal coaching in the areas of stress management, exercise, ergonomics, and nutrition
• Company sports membership

Learning & Culture

• iC Consult University with Bootcamp
• iC Consult Academy – up to 10 annual training days

These benefits are voluntary and may vary depending on location, work hours or other factors. They are not intended as a guarantee or commitment and may be changed or discontinued at any time.