Senior NOC Engineer

Zoomcar; Frankfurt; Vor Ort; EUR 50.000 - 70.000; Vollzeit

Zusammenfassung

Zoomcar is seeking a NOC Operations Expert based in Frankfurt to join their global cybersecurity team. The role involves deploying and optimizing Fortinet solutions, engaging with clients to assess technical requirements, and ensuring maximum performance of managed devices.

Qualified candidates will have a minimum of 4 years of Network Operations experience, a Bachelor's degree, and preferably Fortinet certifications. The position supports a customer-oriented approach and requires effective communication skills.

Qualifikationen

• Minimum of 4 years of experience in a Network Operations Center.
• Bachelor’s degree is required.
• Experience with Fortinet products is an advantage.

Aufgaben

• Deploy and optimize Fortinet cybersecurity solutions.
• Engage with customers to assess their security needs.
• Produce regular performance reports.
• Troubleshoot problems to restore operations.

Kenntnisse

Data networking protocols (TCP/IP, routing, switching)

Troubleshooting and problem-solving

Sys admin experience on security products

Experience on Fortinet products

Effective communication skills

Fluent English (spoken and written)

Customer-oriented attitude

Ausbildung

Bachelor’s degree in Computer Science or related field

Fortinet certification FCP-FCSS

Jobbeschreibung

Job Title: NOC Operations Expert

Locations: Kelsterbach, Frankfurt- Germany or Prague – Czech Republic/ office based contract

Due to the nature of this position and customers we need a German or Czech national/citizen.

Job Description Summary:

Are you interested in joining the leading global provider of cybersecurity solutions to assist strategic accounts in optimizing their network operations? Are you an experienced NOC operations expert committed to delivering exceptional service to our clients?

Join our 24/7 global team, focused on improving operations through rapid solution deployment, smooth daily management, and continuous optimization to guarantee maximum performance and uptime in mission-critical environments.

If you are enthusiastic about helping customers achieve their strategic objectives while working with cutting‑edge security products, we welcome you to join our team.

Key Responsibilities:

• Deploy, operate and optimize Fortinet cybersecurity solutions to ensure that security measures align with Fortinet's recommended practices and perform optimally.


• Engage with customers to understand their technical requirements and security concerns, while evaluating potential risks to their data, software, and hardware infrastructure.


• Cultivate a thorough understanding of customers' business operations and technological needs to provide tailored solutions.


• Own service requests, ensuring their prompt and efficient execution within designated SLAs.


• Monitor performance, capacity, and security threats for managed devices.


• Troubleshoot problems and provide corrective actions to restore operations.


• Implement and execute defensive strategies to address cybersecurity breaches and events, safeguarding critical information assets, data repositories, and system infrastructure.


• Produce regular reports to summarize service activity and performance.


• Develop core competency on Fortinet’s product line and technologies with a primary focus on FortiGate, FortiManager and LAN Edge devices.

Skills and Attributes Requirements:

• Strong understanding of data networking protocols, specifically TCP/IP, routing and switching


• Good troubleshooting and problem‑solving skills


• Hands‑on sys admin experience on security products and technologies (e.g., Firewalls, IDS/IPS, SD‑WAN, VPN, ZTNA)


• Previous experience on Fortinet products is an advantage


• The role involves working in the office 4 days per week, with a shift schedule that includes regular weekend work.


• Effective and clear communication skills


• Fluent spoken and written English and knowledge of local language is a distinct advantage


• Positive customer‑oriented attitude

Educational and Experience Requirements:

• Minimum of 4 years of experience in a Network Operations Center


• Bachelor’s degree in Computer Science, Software Engineering or related field


• Fortinet certification FCP-FCSS a distinct advantage


• No visa candidates on this occasion

We are committed to providing reasonable accommodations for all qualified individuals with disabilities. If you require assistance or accommodation due to a disability, please contact us at [e-mail].

Fortinet is an equal opportunity employer. We value diversity in our company, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, military/veteran status or any other applicable legally protected characteristics in the location in which the candidate is applying.