Senior Manager, Software Engineering (Consumer)

Delivery Hero SE; Berlin; Ibrido; EUR 120.000 - 160.000; Tempo pieno

Vantaggi offerti da questo lavoro

Hybrid work model

27 days holiday

Educational Budget

Language Courses

Parental Support

Udemy Business access

Health Checkups

Gym

Employee Share Purchase Plan

Sabbatical Bank

Public Transportation Discount

Life & Accident Insurance

Corporate Pension Plan

Meal & Food Vouchers

Descrizione del lavoro

Delivery Hero SE in Berlin seeks a Senior Manager, Software Engineering to lead the domain responsible for recommendations, ranking, and ML-driven customer experiences across Delivery Hero brands. You will guide managers, set an 18‑month direction with product partners, and drive a unified platform migration, all while shaping a high‑performing, data‑driven engineering culture.

You will align with data science, ML, product, and platform teams to deliver scalable, reliable services that improve

Competenze

• Several years of engineering leadership, including managing managers or leading multiple squads.
• Hands-on experience shipping and running recommendation, ranking, search or personalisation systems in production.
• Strong English communication, written and spoken, with cross-functional partners.

Mansioni

• Lead engineering managers and squads with clear priorities and shared success metrics.
• Set domain direction with product counterpart and translate tribe goals into domain goals.
• Grow and coach managers, hire strong new talent, and prepare for performance reviews.
• Sponsor migration from legacy services to a unified global platform with shared components and KPIs.
• Maintain cross-squad delivery by identifying blockers and dependencies early.
• Run domain with disciplined engineering practices, reliability, and security practices within SLA.

Conoscenze

Engineering leadership

People leadership

Strategic planning

Cross-functional collaboration

Strumenti

Go

Python

Kubernetes

AWS

GCP

Event streaming

Descrizione del lavoro

Company Description

As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in around 65 countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. We push hard, learn quickly and stay human along the way. It’s this wonderful mix of high performance and real community that makes Delivery Hero a place where ambition and belonging grow side by side. If you’re curious, collaborative and ready to dive deep into meaningful work, you’ll fit right in.

Job Description

Clear goals. Strong teams. Real results. As a Senior Manager, Software Engineering, you'll lead the domain that decides what millions of customers see across Delivery Hero brands every day, from vendor and product swimlanes to ranking, personalisation and ML serving. You'll lead through a team of engineering managers, set an 18-month direction with your product counterpart, and build a delivery system that runs without you on the critical path.

The Global Recommendations and Ranking domain builds and runs the services that serve, rank and orchestrate recommendations for many Delivery Hero brands. We work closely with data science, ML engineering, product and platform teams.

At Delivery Hero, you'll shape the global consumer experience for millions of users. Your work will have a direct impact on how we attract and retain customers, creating data-driven, personalized interactions that keep them coming back. As part of our Consumer Team, you'll enhance customer satisfaction and drive global growth and profitability through innovative projects.

• Lead the domain’s engineering squads through the managers who report to you, with a delegation framework of clear priorities and shared success measures


• Set direction with your product counterpart: co‑own the domain vision and mission, and turn tribe goals into domain goals with an 18‑month horizon


• Grow and coach your engineering managers, hire strong new ones where needed, and prepare the domain for performance reviews together with your people partner


• Sponsor the migration from legacy recommendation services to a unified global platform, holding the line on shared components, model reuse and technical KPIs


• Keep cross‑squad delivery on track: detect blockers and dependencies early, escalate outside the domain when needed, and use delivery metrics to find and fix inefficiencies


• Run the domain with discipline: documented and reviewed engineering practices, reliability and incident learning, the domain budget (together with your Director), and security vulnerabilities resolved within SLA

Qualifications

• Several years of engineering leadership, including managing managers or leading three or more squads, with a track record of scaling impact through others


• Hands‑on experience shipping and running recommendation, ranking, search or personalisation systems in production, with enough depth to challenge design decisions on real‑time inference, model serving, feature pipelines and experimentation, in a stack like ours (Go, Python, Kubernetes, AWS and GCP, event streaming)


• Strategy and goal setting: you turn a fuzzy business problem and a tribe goal into a realistic multi‑quarter roadmap and keep many stakeholders aligned to it


• People leadership: you have grown engineers into managers, attracted top talent, and handled performance management at domain scale


• Delivery and operational excellence: you measure a domain with standard delivery and technical KPIs, improve them without micromanaging, and have tracked a budget alongside a senior leader and defined a security approach for production services


• Partnership as an equal with Product, Data Science, Platform and Operations, and clear communication in written and spoken English

Nice to have

• Experience migrating legacy services to a shared platform across multiple brands or markets


• Experience with feature stores, vector databases or large‑scale A/B experimentation platforms


• Background in search, ranking, personalisation or relevance engineering in food delivery, e-commerce or marketplaces


• Experience applying LLMs and agentic tooling to engineering workflows and customer‑facing products

Additional Information

Ensuring you and all our Heroes are looked after, happy, and healthy is always on the menu. Because if you’re in good shape, then we’re in good shape.

Make the most of our hybrid working model and join the team for face‑to‑face connection and collaboration in our beautifulBerlin campus2 days a week

• We offer 27 days holiday with an extra day on 2nd and3rd year of service


• 1.000€ Educational Budget, Language Courses, Parental Support and access to the Udemy Business platform to explore a variety of online courses.


• Health Checkups, Meditation & Gym.


• Employee Share Purchase Plan, Sabbatical Bank, Public Transportation Ticket Discount, Life & Accident Insurance, Corporate Pension Plan


• Digital Meal Vouchers and Food Vouchers.

Wondering what relocating to Berlin is like? In this article, we’ve put together 10 things you should know about moving to Berlin and how Delivery Hero can support you. You can also visit our relocation hub and check out more information about moving to Berlin.

Ready to prepare for your interview? Check out the list of the 5 most common interview questions and answers created in collaboration with our recruiters.

Heads up: exact benefits may look a little different for intern, working student, fixed‑term, and part‑time roles.

We believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you.

We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experience—just let us know with an email to our Inclusion Officer at [e-mail].

You're welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.