Senior Key Account Manager D-Com

1980 Haleon Poland Sp. z o.o.; München; Hybrid; EUR 70,000 - 110,000; Full time

Benefits offered by this job

Hybrid work

Munich office

Performance bonus

30 days leave

Company pension

Family support

Canteen subsidies

Job summary

Haleon in Munich seeks a Senior Key Account Manager, Digital Commerce to lead Haleon DACH digital channels and drive growth with strategic customers. You will partner with European and regional teams to align priorities and implement innovative commerce models, including e-Pharmacy, Omnichannel, and Pure Play initiatives.

Ideal candidates have strong negotiation skills, an analytical mindset, and fluency in German and English, with several years in FMCG digital sales.

Qualifications

• Master's degree in Business Administration or a comparable qualification.
• Several years of experience in Sales or Digital Commerce, ideally within the FMCG industry.
• Strong expertise in the e-Pharmacy business and understanding of digital trends.
• Excellent negotiation skills and experience managing key customer relationships, proactive and independent.
• Enjoyment of working in agile teams and cross-functional environments.
• Strong analytical mindset, digital affinity, and the ability to keep sight of the bigger picture.
• Fluent German and English.

Responsibilities

• Drive strategic and operational development of Digital Commerce across Haleon DACH.
• Collaborate with European and DACH leadership to align local and regional priorities.
• Develop innovative business models with strategic partners across Pure Play, Omnichannel, and e-Pharmacy sectors.
• Plan, budget, and report on your e-commerce customer portfolio with full P&L ownership.
• Work with Commercial Excellence, Marketing and Finance to implement digital growth initiatives.
• Analyze KPIs to identify action areas and optimize digital activities.

Skills

Sales/Digital Commerce experience

Negotiation skills

Analytical mindset

Cross-functional collaboration

Fluent German & English

Education

Master's degree in Business Administration

Job description

Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity.

Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.

Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

As Senior Key Account Manager, Digital Commerce, you will report directly to the Sales Director Germany and play a central role in a dynamic environment. The digital channel is evolving rapidly, and we are committed to driving this transformation, taking ownership, and sustainably expanding our position in Digital Commerce. Together with a strong, highly collaborative cross-functional team, you will actively shape change and play a key role in the development of our strategic accounts.

Your Role at Haleon

• You will be part of the Sales team driving the strategic and operational development of Digital Commerce across Haleon DACH.
• In this role, you will work closely with key stakeholders at both European and DACH levels, including the Leadership Team, ensuring effective alignment between local and regional priorities. You will also actively contribute to the continuous improvement of digital standards and processes.
• You will collaborate with our strategic partners across Pure Play, Omnichannel, and, with a particular focus, the e-Pharmacy sector, developing innovative business models and continuously identifying new digital sales channels.
• You will be responsible for the planning, budgeting, and reporting of your e-commerce customer portfolio, including full P&L ownership, ensuring sustainable business growth and performance.
• You will actively participate in cross-functional teams and work closely with Commercial Excellence (COMEX), Media, and Finance to design and successfully implement digital growth initiatives.
• Based on relevant KPIs and performance analyses, you will identify key areas for action, uncover optimization opportunities, and continuously improve the effectiveness of our digital activities.

What we are looking for

• Someone available for a 10 months opportunity
• Master's degree in Business Administration or a comparable qualification.
• Several years of experience in Sales or Digital Commerce, ideally within the FMCG industry.
• Strong expertise in the e-Pharmacy business and a keen understanding of digital trends.
• Excellent negotiation skills and experience managing key customer relationships, combined with a proactive and independent working style.
• Enjoyment of working in agile teams and cross-functional environments.
• Strong analytical mindset, digital affinity, and the ability to keep sight of the bigger picture.
• Fluent German and English skills.

Our Benefits:

• Work in an inspiring, international environment: Join an exciting, collaborative culture at our centrally located Munich office.
• Flexible and hybrid working: Enjoy a healthy balance between office and remote work. We typically spend three days per week in the office, while also offering home office flexibility. Additionally, you can work abroad for up to 10 days per year. Our various working time models provide even greater flexibility.
• More than just a salary: In addition to a competitive compensation package aligned with collective bargaining agreements, you will be eligible for a performance-based bonus that rewards your contribution to our shared success. You will also benefit from at least 30 days of annual leave, additional leave for special occasions, holiday pay, annual bonus payments, and a company pension scheme.
• Family support: We provide comprehensive support for mothers, fathers, and same-sex couples throughout their family journey. Following the birth of a child, we offer family-friendly leave, a birth allowance, childcare subsidies, and emergency childcare support to help ease your return to work.
• Health and wellbeing: Your health matters to us. We offer a broad range of health benefits, including vaccinations, regular access to our products, and sports-related benefits. You can also enjoy attractive corporate discounts on fashion, sports, concerts, and lifestyle offerings, as well as subsidized meals in our canteen.
• Continuous development: Grow with us through a wide range of learning opportunities, from leadership and business skills to technical expertise. You will also have the opportunity to participate free of charge in our in-house "Mini MBA" program to further accelerate your career development.
• Mobility made easy: Whether through commuting subsidies, free underground parking in Munich, or our "Lease-a-Bike" program, we make mobility simple and sustainable.

Job Posting End Date

2026-10-28

Equal Opportunities

Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It’s important to us that Haleon is a place where all our employees feel they truly belong.

During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees.

The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.

Adjustment or Accommodations Request

If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific adjustments you are requesting. We’ll provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence.

Note to candidates

The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch.