Senior Human Data Operations Partner, AI

aitrainer; Deutschland; Remote; EUR 90.000 - 130.000; Vollzeit

Zusammenfassung

Prolific in Germany is seeking a Senior Human Data Operations Partner to ensure smooth end-to-end processes powering our participant pools. You will enable client-specific projects, aligning participant workflows with AI customer needs and collaborating with product and tech teams to transform processes into scalable solutions.

The role emphasizes hands-on onboarding, verification, and quality management, cross-functional collaboration, and the ability to translate operational changes into clear

Qualifikationen

• Proven experience in human data operations.
• Strong project management skills and ability to manage multiple projects.
• Experience in implementing and optimizing processes for efficiency and scalability.
• Data analysis skills to support decision making and continuous improvement.
• Exceptional communication and documentation skills for stakeholder enablement.

Aufgaben

• Develop detailed project plans, workflows, and enablement materials.
• Maintain participant pools as high-quality and diverse.
• Implement and manage verification processes for domain experts and AI taskers.
• Optimize onboarding and activation funnels to improve retention and task performance.
• Monitor engagement and quality metrics to drive improvements.
• Support upskilling programmes and certification processes for participants.
• Collaborate with product, data, science, and customer success teams to align priorities.
• Transform manual processes into scalable, technology-driven solutions.
• Communicate operational changes to stakeholders across the business.

Kenntnisse

Human data operations

Project management

Process optimization

Data analysis

Stakeholder enablement

Communication

Documentation

Tools

Zapier

HubSpot

Jobbeschreibung

Senior Human Data Operations Partner, AI Team: Human Data

Prolific Prolific is not just another player in the AI space - we are the architects of the human data infrastructure that is reshaping the landscape of AI development. In a world where foundational AI technologies are increasingly commoditized, it's the quality and diversity of human-generated data that truly differentiates products and models.

The role

As a Senior Human Data Operations Partner, you will play a pivotal role in ensuring the smooth execution of end-to-end operational processes that power Prolific's specialised participant pools. You’ll act as a key enabler for client-specific projects, working closely with delivery teams to align participant-related processes with strategic AI customer needs. You’ll also work to transform these processes and workflows into scalable solutions, partnering closely with our product and tech teams to do this. This role demands a hands-on approach to participant onboarding, verification, and quality management, as well as cross-functional collaboration to meet the demands of both internal stakeholders and external clients.

What you’ll be doing in the role

• Develop detailed project plans, workflows, and enablement materials to support efficient delivery.
• Maintain Prolific's participant pools as high-quality, diverse, and optimised to meet customer demands.
• Implement and manage verification processes for domain experts and AI taskers, ensuring their skills and qualifications meet client-specific requirements.
• Continuously optimise participant onboarding and activation funnels to enhance retention and task performance.
• Monitor participant engagement and quality metrics, using insights to drive improvements.
• Contribute to upskilling programmes and certification processes for participants involved in complex AI tasks.
• Work closely with product, data, science, and customer success teams to align operational priorities with strategic objectives.
• Collaborate with product managers to transform manual processes into scalable, technology-driven solutions.
• Act as a conduit between delivery teams and operational functions to ensure seamless project execution.
• Document and communicate operational changes to stakeholders across the business, ensuring smooth adoption.

What you’ll bring to the role

• Proven experience in human data operations, ideally in marketplace or platform environments.
• Demonstrated ability to manage multiple projects and meet deadlines in a fast-paced environment.
• Strong project management skills, with attention to detail and operational execution.
• Experience in implementing and optimising processes to improve efficiency and scalability.
• Proficiency in operational tools and systems such as, Zapier,, and HubSpot.
• Exceptional communication and documentation skills, with a track record of stakeholder enablement.
• Confidence with data analysis and operational metrics to support decision-making and continuous improvement.
• Familiarity with human data operations, product or data operations, participant recruitment, or managing global crowdsourcing/gig-economy platforms.
• Experience supporting AI/ML lifecycle projects, such as data labelling, annotation, or domain-specific task curation.
• Understanding of Prolific's platform and its role in delivering high-quality human data for AI research.

Why Prolific is a great place to work

We've built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high-quality, ethically sourced human behavioural data and feedback. This data is the cornerstone of developing more accurate, nuanced, and aligned AI systems.

We believe that the next leap in AI capabilities won't come solely from scaling existing models but from integrating diverse human perspectives and behaviors into AI development.

By providing this crucial human data infrastructure, Prolific is positioning itself at the forefront of the next wave of AI innovation- one that reflects the breadth and the best of humanity. Working for us will place you at the forefront of AI innovation, providing access to our unique human data platform and opportunities for groundbreaking research. Join us to enjoy a competitive salary, benefits, and remote working within our impactful, mission-driven culture.

Links to more information on Prolific Benefits

• External Handbook
• Website
• Youtube

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