Senior Field Application Scientist -Luminex and Immunoassays

Thermo Fisher Scientific GmbH; Deutschland; On-site; EUR 70,000 - 110,000; Full time

Job summary

Thermo Fisher Scientific GmbH in Germany is seeking a Senior Field Application Scientist for Luminex and Immunoassays. You will provide scientific expertise, support and training to customers across EMEA, partnering with sales to deliver pre- and post-sales support and resolve escalations.

The role requires PhD or Master in Cell Biology or Immunology, hands-on lab experience (flow cytometry, cell culture, immunoassays), experience with human tissue and whole blood, and willingness to travel up

Qualifications

• Ph.D. or Master in Cell Biology or Immunology with relevant experience.
• Several years of experience with laboratory techniques: cell separation, flow cytometry, cell culture, immuno assays.
• Experience with human tissue and whole blood.
• Understanding of immunoassay and preferably Luminex workflows in a cGMP environment.
• Experience presenting technical materials in writing and verbally.
• Strong troubleshooting and communication skills.
• Fluent in English and at least one other European language (Italian, Spanish, German, or French).
• Willingness to travel up to 80% across Europe, Middle East and Africa.
• Living close (max. 1h driving) from a big international airport.

Responsibilities

• Performs instrument and workflow demonstration, installations and training on relevant products at customer or company locations.
• Applies in-depth scientific and product expertise to complete assignments of diverse scope and support a variety of customer inquiries.
• Proactively contributes to the strategic development of innovative plans, models, standards and techniques.
• Independently addresses issues of increased complexity for customers and internal partners.
• Able to determine individual priorities and help set strategic objectives of the team.
• Provides training and helps coach and mentor team members.
• Prepares and presents seminars to a wide array of audiences.
• Partners with regional, and global teams to support the organization in the achievement of the regional commercial, service and support goals.
• Solves customer escalations effectively through in‑depth troubleshooting.
• Remains up to date with product and state of the art scientific know‑how.
• Works in line with our support & service competencies, processes, and company values.
• Facilitates distributor FAS capabilities through training, coaching, and knowledge transfer, fostering ownership and self‑sufficiency.

Skills

Cell separation

Flow cytometry

Cell culture

Immuno assays

Education

PhD or Master in Cell Biology or Immunology

Tools

Luminex workflows

Job description

Work Schedule Standard (Mon-Fri)

Environmental Conditions Laboratory Setting, Office

Job Title: Senior Field Application Scientist-Luminex and Immunoassays

Field Application Scientist Luminex and Immunoassays

As a Field Application Scientist, you will provide scientific expertise; applications support and training to customers on Thermo Fisher Scientific’s Antibodies, Immunoassays and Luminex Assay & Instrument Portfolio. This may include in-person, phone, email and/or video communications. A Field Application Scientist will partner with sales reps in the field to deliver product line-specific, pre- and post-sales-related customer support activities, and solve customer escalations effectively. Also, you will act as a trusted expert to our customers, thereby increasing customer satisfaction and loyalty and contributing to the overall success of the business. The area of responsibility is the EMEA region.

Key responsibilities:

• Performs instrument and workflow demonstration, installations and training on relevant products at customer or company locations


• Applies in-depth scientific and product expertise to complete assignments of diverse scope and support a variety of customer inquiries


• Proactively contributes to the strategic development of innovative plans, models, standards and techniques


• Independently addresses issues of increased complexity for customers and internal partners


• Able to determine individual priorities and help set strategic objectives of the team


• Provides training and helps coach and mentor team members


• Prepares and presents seminars to a wide array of audiences


• Partners with regional, and global teams to support the organization in the achievement of the regional commercial, service and support goals


• Solves customer escalations effectively through in‑depth troubleshooting


• Remains up to date with product and state of the art scientific know‑how


• Works in line with our support & service competencies, processes, and company values


• Facilitates distributor FAS capabilities through training, coaching, and knowledge transfer, fostering ownership and self‑sufficiency.

Experience/Qualifications/Qualities:

• Ph.D. or Master in Cell Biology or Immunology and relevant experiences


• Several years of experience working with laboratory techniques; cell separation, flow cytometry, cell culture, immuno assays


• Experience of working with human tissue and whole blood


• Proven understanding of immuno assay and preferably Luminex workflows and working in a cGMP environment


• Experience in presenting technical materials in written and verbal form


• Demonstrated ability to troubleshoot technical problems


• Strong communication skills


• Fluent in English and at least one other European language (Italian, Spanish, German, or French)


• Demonstrated ability to read, analyze, and interpret common scientific and technical reports


• Able to travel throughout Europe, Middle East and Africa territory (up to 80% travel)


• Living close (max. 1h driving) from a big international airport