(Senior) E-bike Mechanic, Pforzheim

Upway; Illingen; On-site; EUR 29,000 - 34,000; Full time

Benefits offered by this job

Diverse workload

Modern workspace

Expert team

No customer contact

Weekends off

Competitive salary

Growth opportunities

Job summary

Upway is seeking a (Senior) E-bike Mechanic for our Illingen refurbishment centre, reporting to the Head of Mechanics. The role is based in Pforzheim and involves working on a wide range of e-bikes with modern diagnostic tools.

You’ll oversee the complete repair process, ensure high-quality refurbishments, and contribute to workshop improvements in a hands-on, team-driven environment.

Qualifications

• Experience as bicycle or two-wheel mechanic, or related mechanical/craft background.
• Organised and enjoys thorough, independent work.
• Willingness to experiment with new repair processes and improve them.
• Good German and/or English language skills.

Responsibilities

• Manage full repair cycle from assessment to repair completion.
• Determine repair scope based on technical expertise.
• Conduct quality controls to ensure refurbished bikes meet standards.
• Contribute knowledge in hardware and software aspects of e-bikes.
• Participate in ongoing improvement of repair processes and workflows.
• Collaborate with the team to optimise workshop operations.

Skills

Bike mechanic background

Two-wheel tech

Kfz mechanic background

Career changer friendly

Education

Apprenticeship in related field

Tools

Repair diagnostic devices

Job description

(Senior) E-bike Mechanic, Pforzheim

Department: Operations

Employment Type: Full Time

Location: Pforzheim

Reporting To: Head of Mechanics

Compensation: €29,000 - €34,000 / year

Description

Upway is a fast growing startup building the largest marketplace for refurbished e-bikes globally. We have refurbished over 100,000 e-bikes in just four years and are growing fast! We are looking for a Bike Mechanic for our Upway Illingen Refurbishment Centre, currently our largest Centre in the world. The mechanic team repairs a large number of different used e-bikes and refurbishes them to excellent condition, providing Upway’s customers with a vast and high-quality e-bike selection.

As a Mechanic, you will carry out the entire repair process of an e-bike and ensure that the bikes are delivered in excellent quality. You will work with your teammates in our Refurbishment Centre in Illingen, dealing with e-bikes only and using the highest quality materials and most modern tech there is. Due to the large selection of different e-bikes (speed bikes, mountain bikes, city bikes, cargo bikes; heavily used to almost new), the job remains varied and highly challenging.

Key Responsibilities

• Full Repair Cycle: You manage the entire process, from initial assessment and inspection to precise fault detection, professional spare parts selection, and the execution of the actual repair.
• Technical Authority: You determine the necessary scope of the repair, making decisions based on technical expertise, not customer requests.
• Quality Assurance: You conduct meticulous quality controls to ensure our customers receive perfectly refurbished e-bikes at all times.
• Expert Input: You contribute your specialized knowledge in hardware and software.
• Continuous Improvement: You actively participate in the ongoing enhancement of our repair processes and the overall quality of our e-bikes.
• Team Collaboration: You are an important team player, contributing your ideas for optimizing the workshop operations and workflows.

Skills, Knowledge and Expertise

• Professional Background: You have experience as a bicycle mechanic, two-wheel mechanic, two-wheel mechatronics technician, automotive mechanic (Kfz-Mechaniker:in), or possess mechanical/craftsmanship experience from a similar field. Ideally, you have completed one of the relevant vocational training programs (apprenticeships). However, we also welcome career changers (Quereinsteiger) who bring a solid understanding of (E-)bike repairs!
• Skills & Attitude: You are highly organized and enjoy thorough, independent work.
• Growth Mindset: You enjoy experimenting with new repair processes and continuously improving them.
• Language Skills: You have good proficiency in German and/or English.

Benefits

• Diverse Workload: You will work on a huge variety of different e-bikes, ensuring constant variety in terms of bike types, models, and brands. You will become an absolute expert in the e-bike market, having seen almost every bicycle in your workshop.
• Modern Workspace: You work with state-of-the-art tools and equipment—including the latest repair diagnostic devices—in a comfortable environment featuring electric stands.
• Expert Team: Your team consists of experienced mechanics from whom you can learn a great deal.
• Focus on Mechanics: You will have no direct customer contact, allowing you to focus entirely on what you enjoy most—wrenching and repairs!
• Work-Life Balance: You always have your weekends free, as we only work on weekdays.
• Compensation: You will receive a competitive fixed monthly salary.
• Career Growth: We evaluate your performance every six months, giving you the opportunity for promotion and professional advancement.
• Startup Culture: Upway is a young company with a great team and ample room for your personal development. Grow with the company and help ensure that your workplace brings joy to you and your team every day!