Senior Advocacy Marketing Lead (all genders)

TeamViewer GmbH; Deutschland; Hybrid; EUR 70.000 - 90.000; Vollzeit

Zusammenfassung

A leading software company in Germany is seeking a passionate Customer Advocacy Marketing Lead to build and scale their global advocacy program. With at least 7 years of marketing experience, the successful candidate will drive customer storytelling, create strong advocates, and enhance marketing ROI. The company offers excellent benefits, including hybrid working options, a supportive culture, and opportunities for personal and professional growth.

Leistungen

Great compensation and benefits packages including bonuses

Hybrid and flexible work time

Access to Corporate Benefits platform with discounts

Option to lease an e-bike

Qualifikationen

• 7+ years of marketing experience focused on customer advocacy programs, corporate communications, or customer marketing.
• Proven track record in managing customer programs including advisory boards, councils, and user communities.
• Experience delivering high-quality assets with creativity and attention to detail.
• Exceptional communication skills for engaging internal stakeholders and external customers.
• Strong project management capabilities with operational discipline.

Aufgaben

• Build and scale TeamViewer's global customer advocacy program.
• Develop a powerful engine of customer advocates sharing their success stories.
• Drive initiatives to improve win rates, increase deal sizes, and elevate marketing ROI.

Jobbeschreibung

Join TeamViewer, the leader in remote connectivity software. We harness the potential of cutting-edge technologies such as Augmented Reality and Artificial Intelligence to push the boundaries of innovation and shape the future of digitalization.

Our team of more than 1,500 employees spans different continents, cultures and disciplines. With our inclusive values, we celebrate the unique perspectives and talents each individual brings to the table and foster a dynamic work environment where new ideas thrive.

Become part of our winning team and help us create a world that works better.

Responsibilities

We’re looking for a strategic, hands‑on leader to build and scale TeamViewer’s global customer advocacy program TeamViewer Voices. As the Customer Advocacy Marketing Lead, you will develop a powerful engine of raving fans: customers who openly share their success, participate in events, provide referrals, and strengthen social proof. You will drive initiatives that improve win rates, increase deal sizes, and elevate marketing ROI by identifying, engaging, and empowering advocates across the customer journey.

The ideal candidate is passionate about customer storytelling, skilled at building engaging programs, and motivated to transform satisfied users into our strongest champions.

Requirements

• 7+ years of marketing experience with a demonstrated focus on customer advocacy programs, corporate communications, or customer marketing.
• Proven track record in customer program management, including advisory boards, councils, executive sponsorship programs, and user communities.
• Experience consistently delivering high‑quality assets with creativity, attention to detail, and reliability.
• Customer‑first mindset with a genuine passion for customer success.
• Exceptional communication skills for engaging both internal stakeholders and external customers.
• Strong project management capabilities with operational discipline.
• Highly organized, with demonstrated ability to manage multiple initiatives simultaneously.
• Strategic thinker with excellent tactical execution skills.

What we offer

• Onsite Onboarding in our HQ office for an optimal start.
• Great compensation and benefits packages including company achievement bonus or sales bonus, company stocks and regular salary reviews.
• Premiums for the private pension plan (BAV) up to the maximum amount are topped up by TeamViewer.
• Public transport friendly offices.
• Option to lease an e‑bike (Germany only).
• Special terms for local gyms.
• Access to Corporate Benefits platform with many discounts.
• Regular team events and company‑wide celebrations.
• Open door policy, no dress code rules, frequent all‑Hands and leadership lunches.
• Hybrid and flexible work time with up to 50% home office.
• Work‑from‑abroad program allowing up to 40 days of work outside your contracting country.
• We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us!

TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C‑A‑R‑E and understand that our diverse, values‑driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.