Senior Account Manager Germany

Heiwegen Consultancy; Mönchengladbach; Vor Ort; EUR 60.000 - 90.000; Vollzeit

Zusammenfassung

A leading fleet management company in Mönchengladbach seeks a Senior Account Manager to oversee customer mobility policies and fleet management. You will develop strategies to strengthen market presence, manage a local team, and ensure customer satisfaction through efficient operations. Ideal candidates should have over 5 years of experience and strong analytical and negotiation skills. Competitive salary with additional benefits offered.

Leistungen

Market-conform salary

Performance bonus

Company car with charging card

Extra-legal benefits

Qualifikationen

• 5+ years experience in operational leasing or fleet management.
• Experience in a commercial role like Business Development or Account Management.
• Fluency in German and English is mandatory.

Aufgaben

• Manage mobility policies and optimize fleet management.
• Develop growth strategies with the local team.
• Ensure customer satisfaction through efficient service management.

Kenntnisse

Operational leasing expertise

Analytical skills

Customer relationship management

Negotiation skills

Team leadership

Proficiency in Excel

Ausbildung

Bachelor or Master degree in economics or commercial field

Jobbeschreibung

Employee mobility and fleet management is a complex and often costly and time-consuming issue for employers. There is a lot to be saved with professional fleet management. There is also a lot to be gained when it comes to employee satisfaction. As a Senior Account Manager at Dragintra DE, you play a major role in this. In this strategic role, you also contribute to improving processes and projects, focused on customer value. Together, we at Dragintra DE make more of mobility!

Overview

Your opportunity and future as Country Manager @ Dragintra will come after a proven period as a Senior Account Manager. In this position you are responsible for the strategic and operational management of the activities of Dragintra DE. You efficiently manage the local team (+/- 4p), develop and implement growth strategies to strengthen the market position of Dragintra DE. Together with the local team, you contribute to the general business objectives. You report on the progress and any market developments directly to the management. Budgeting and cost control also fall under your responsibility. In short, as a Country Manager you are the entrepreneur who strives for success.

You will be a Senior Account Manager @ Dragintra

You are responsible for:

• Together with your customers, you take care of their mobility policy and you work this out for them: your team manages the fleet, but also manages alternative forms of transport such as e-bikes, public transport and holiday cars.
• Ensuring a perfect balance between customer and supplier and making appropriate adjustments where necessary.
• Expertise in operational leasing of, among other things, Total Cost of Ownership, Taxation, Electrification, Mobility, Flex or Cafeteria plan, Mobility budget, Car/EV/Mobility Policy, Tendering, Outsourcing, … you can make the difference and further relieve our customers in this.
• Carrying out projects & advice on the above topics.
• Further upselling of projects to customers based on the customer's needs.
• Strong purchasing conditions that you negotiate for our customers.
• Excellent fleet management and mobility management is how we deliver value to our customers.
• Customer support throughout the entire process: Analyzing customer needs – Detecting potential savings and/or process optimizations – Informing, advising, guiding.
• Customer satisfaction is extremely important to you and you achieve this through efficient management and supervision of the commercial internal service.
• Continuously detecting, following up, analyzing, discussing, and possibly developing potential opportunities are part of your core tasks.
• Commercial attitude, you detect opportunities to generate more turnover with potential customers who fit within your business model.
• Collegial challenge to analyze and optimize processes.
• Supporting your commercial teams by following market developments and providing answers to more complex mobility-related topics
• Developing new projects and/or improving current projects and processes. New trends, ideas and developments are also discussed here.

Developing and maintaining a network of suppliers, customers, colleagues, both nationally and internationally

Qualifications

• A Bachelor or Master degree in an economic or commercial direction or equivalent through experience.
• At least 5 years of experience in the operational leasing or fleet management sector.
• An active position within a commercial department such as Business Development and Account Management.
• Preferably already gained experience as a junior manager to manage a team.
• A great analytical ability with which you can easily convey complex matters with a certain fluency and conviction to a diverse audience: Internal teams (Sales, AM, IT, CRO/AP/ORDER, …) – Fleet managers, Human Resources and/or Procurement managers and board members – Suppliers & partners.
• You have a great affinity with figures, market developments and data analyses.
• You have a good knowledge of Excel and other MS Office packages.
• You speak and write in German and English, other languages are also welcome.

Your personality

• You feel at home in a close-knit team, but can also work independently.
• You are empathetic and can provide support if necessary.
• You are proactive and results-oriented, and have a winning mentality.
• You are eager to learn and extremely stress-resistant.
• You develop creative actions to inspire new customers.
• You have the mentality “there are no problems – only challenges and solutions”.
• You are a good negotiator and networker. You are both a hunter and a farmer.
• You get satisfaction from being an added value for customers.
• You work accurately, structurally and efficiently in processing information.
• You are open to change and innovation.
• You are a team player, sociable and quickly connect.

Benefits

• The opportunity to further shape the service provision in a pleasant working environment with nice colleagues, direct communication and informal manners.
• Market-conform salary, depending on knowledge and experience
• Bonus based on performance
• Package of extra-legal benefits
• Company car with charging card

For over 25 years, Dragintra EU has been the market leader in fleet management. We support over 200 customers across Europe. Our mission is to make fleet and mobility management the success factor for our customers. Our team works every day to improve your mobility and thus achieve your strategic, operational and sustainability goals. In today's world, our previous way of living and working is increasingly being questioned. That’s why the way you organize employee mobility is your secret weapon, reducing your emissions and attracting your top talent as environmental ambassadors, and essential for your business results, employee retention and your ecological footprint.