Senior Account Manager (5 month FTC)

Meyandy LLC; Berlin; Vor Ort; EUR 65.000 - 80.000; Vollzeit

Zusammenfassung

DEPT is seeking a Senior Account Manager for a fixed-term contract in Berlin. You will lead the delivery of integrated campaigns across Brand & Media, Experience, Commerce, CRM and Technology & Data, while managing client briefs and coordinating with designers, copywriters and developers to ensure profitable, high-quality work.

You will build strong client relationships, liaising with clients, managing expectations, and guiding teams to meet deadlines and budgets.

Qualifikationen

• Manage, draft and review client briefs.
• Liaise with clients, clarify questions, manage expectations, and communicate status.
• Deliver campaigns on time and within budget; ensure profitability and quality.
• Understand clients’ business and advise on communications solutions to meet needs.
• Collaborate with designers, copywriters and developers to execute campaigns.

Aufgaben

• Lead the briefing process and ensure clear client briefs.
• Coordinate campaigns to meet deadlines and resource constraints.
• Maintain and grow client relationships; act as trusted adviser.
• Promote DEPT product and service offerings to clients.
• Escalate issues to senior management when necessary.
• Test creatives across client-owned channels.

Kenntnisse

Multi-channel marketing

Organisation

Strategic thinking

Deadline management

Growth mindset

Team player

Production knowledge

Communication skills

Planning

Client relationships

Budget awareness

Jobbeschreibung

This is a fixed-term contract initially until 15th January 2027, with the potential for extension.

Must be fluent, C1/C2 or native in the German language.

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.

JOB PURPOSE

As a Senior Account Manager you will be responsible for building strong relationships with clients while overseeing the delivery of a wide variety of integrated campaigns. You will be required to manage client briefs, plan, assign, review, and deploy creative as well as manage the overall agency workload in partnership with the rest of the team.

You will be working closely with Designers, Copywriters, Developers and other parts of the agency to ensure successful campaign deliveries; while maintaining agency profitability and a high level of creative integrity.

WHAT YOU'LL DO

• Manage, draft and review client briefs
• Ensure client deadlines are met across multiple campaigns and liaising with the Account Director on the teams capacity
• Liaise with clients, clarifying questions, managing expectations and proactively communicating status, updates or agency recommendations
• Clearly and effectively distill and transfer client feedback to designers, copywriters
• Prioritising workloads for the team, and escalating when needed
• Ensure client requirements are met whilst protecting DEPT® brand values
• Maintain a full understanding of the clients’ business, strategies, objectives, brand, audiences, and challenges, advising on the communications solution that best meets their needs, with the objective to becoming a trusted adviser
• Build excellent working relationships with key clients – by attending regular meetings, video conference calls, planning sessions, briefing meetings, and participating in evaluation reviews
• Ensure high standards are maintained and add value wherever possible
• Ensure success criteria are met and projects are delivered to time and to budget
• Maintain a good knowledge of all DEPT® products and services and actively promote them to clients
• Escalate to senior management with internal and external issues and events that might impact accounts positively or negatively
• Work with the team to determine and test creatives across client owned channels

WHAT YOU BRING

• Experience delivering a broad range of multi-channel marketing communications including digital and direct, including email and banner experience
• Extremely organised, with the ability to manage multiple projects simultaneously
• You are ambitious with the ability to think strategically, contribute something new to the agency
• Ability to work within short timeframes and meet deadlines with ease and efficiency, successfully managing schedules and priorities
• Highly motivated to learn, grow and improve
• Personable, approachable demeanor and motivating team player
• Moderate understanding of production and interactive processes
• Excellent oral and written communication skills
• Superb planning and organisation ability
• Ability to manage and develop client and supplier relationships
• Basic understanding of financials to effectively manage budgets