Senior Account Development Manager (all genders) - ZEOS

Zalando SE; Berlin; Hybrid; EUR 90,000 - 120,000; Full time

Benefits offered by this job

Employee shares program 40% off

30% off Zalando Lounge

Discounts from external partners

2 paid volunteering days a year

Hybrid working model with up to 60%远?

Work from abroad for up to 30 working

27 days of vacation a year

Relocation assistance available

Family services

Health and wellbeing options

Mental health support

Job summary

Zalando SE in Berlin is seeking a senior sales professional to drive strategy and acquisition for our contract and digital logistics segments. You will manage a robust pipeline, negotiate and close deals, and build relationships up to the C-level to optimize revenue and margins.

You will collaborate with logistics, operations, and finance teams to ensure top-tier service delivery, forecast accuracy, and proactive issue resolution in a fast-paced, entrepreneurial environment.

Qualifications

• 5–10 years of sales experience with a strategic scope.
• Experience in logistics (contract/digital) and/or key account management in e-commerce.
• Bachelor's degree in Business or Supply Chain Management.

Responsibilities

• Drive Sales Strategy & Acquisition: identify growth opportunities and develop strategies to reach revenue targets.
• Manage the full sales cycle: qualify, propose, negotiate, and close deals with timely follow-ups.

Skills

Sales strategy

Acquisition

Account management

C-level relationships

Forecasting

Education

Bachelor's degree in Business or Supply Chain Management

Job description

INCLUSIVE BY DESIGN At Zalando, our vision is to be inclusive by design. And this vision starts with our hiring - we do not discriminate on the basis of gender identity, sexual orientation, personal expression, ethnicity, religious belief, or disability status. You are welcome to leave out your picture, age, or marital status from your application. We only assess candidates on their qualifications and merit. We want to provide you with a great candidate experience. Feel free to inform us of any accommodations you may need, so we can best support you throughout the hiring process. do.BETTER - our diversity & inclusion strategy: https://corporate.zalando.com/en/our-impact/dobetter-our-diversity-and-inclusion-strategy Our employee resource groups: https://corporate.zalando.com/en/our-impact/our-employee-resource-groups Zalando makes e-commerce easy for our customers and for our partners. Backed by our tech & logistics expertise dedicated to fashion and lifestyle, we offer innovative business-to-business (B2B) services to our global partners. Our brand ZEOS takes this to the next level. With ZEOS, we're opening our best-in-class fulfilment solutions to our partners so their direct-to-consumer business across Europe is seamless. In short, ZEOS takes Zalando's logistics capabilities on a new journey. Our teams combine passion and expertise for logistics, tech and solving relevant industry challenges. Everything we do is aimed at unlocking the full potential of the European market. Our solutions support more than 1.000 fashion and lifestyle brands and retailers selling on Zalando and other sales channels across Europe. We've built the biggest logistics network in the fashion & lifestyle industry. Join us! If you share our passion, want to advance our partners in a rapidly growing and dynamic environment and are looking for an opportunity to shape the future of the industry – then join our innovative team and take the next step in your career.

WHAT WE'D LOVE YOU TO DO (AND LOVE DOING)

• Drive Sales Strategy & Acquisition: Identify and pursue new business opportunities (prospecting) while identifying growth potential within existing partners worldwide. You will develop and implement effective sales strategies to achieve revenue targets in the contract and digital logistics sector.
• Manage the Full Sales Cycle: Maintain a robust sales pipeline, leading the qualification, proposal, negotiation, and closing of deals. You will ensure consistent follow-up and timely closure of opportunities, progressing them to signed contracts.
• Build C-Level Relationships: Develop account strategy plans and build strong relationships with internal and external stakeholders up to C-level. You will gain an in-depth understanding of each partner’s supply chain to provide tailored ZEOS solutions that increase efficiency, competitiveness, and profit.
• Own Financial Performance: Ensure gross margin and revenue targets are met through cost control, rigorous forecast management, and annual price negotiations.
• Collaborate & Solve Complexity: Work closely with logistics, operations, and finance teams to ensure seamless service delivery and customer satisfaction. You will resolve critical issues with a high level of complexity and de-escalate in a timely manner.
• Report & Optimise: Provide accurate and concise reporting on a monthly basis regarding key actions, forecasts, and ongoing opportunities. You will also undertake special projects to support the development of sales team processes and practices.

WE'D LOVE TO MEET YOU IF...

• You possess 5-10 years of sales experience with a strategic scope, and a demonstrable track record of negotiating and closing deals and meeting or exceeding sales quotas.
• You bring extensive industry experience from the field of logistics (contract/digital) and/or key account management in e-Commerce.
• You are highly organised, autonomous, and capable of navigating in a fast-paced, exciting, and entrepreneurial organisation.
• You are able to build strong relationships with key decision-makers up to C-level and effectively present tailored solutions.
• You confidently interpret data, draw conclusions, and create accurate sales forecasts and presentations.
• You have a Bachelor's degree in Business or Supply Chain Management.
• You are fluent in English; German skills are a plus.

OUR OFFER

• Employee shares program 40% off fashion and beauty products sold and shipped by Zalando,
• 30% off Zalando Lounge,
• discounts from external partners
• 2 paid volunteering days a year
• Hybrid working model with up to 60% remote per week, actual practice is up to each team to best support their collaboration
• Work from abroad for up to 30 working days a year
• 27 days of vacation a year (for Zalando SE)
• Relocation assistance available (subject to prior agreement)
• Family services, including counseling and support
• Health and wellbeing options (including Gympass)
• Mental health support and coaching available

It’s the perfect time to join Zalando on our journey, from being a pioneer in the world of e-commerce, to the Starting Point for Fashion in Europe. We connect customers, brands, and partners across 25 markets. Help us drive digital and sustainable solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to 50 million active customers through a team of diverse skill-sets, cultural backgrounds, and interests. Our values do.More - our sustainability strategy Follow us on Instagram: instagram.com/insidezalando