SAP Globalization iXp Intern (f/m/d) - User Assistance Developer

SAP; St. Leon-Rot; On-site; EUR 13,000 - 20,000; Full time

Job summary

SAP is offering a Global iXp Internship as a User Assistance Developer in St Leon-Rot, Germany. This paid 6-month program places you in a dedicated multimedia service to create product videos and graphics, with mentorship and flexible exposure to AI-enabled workflows.

You will explore AI applications, storytelling, and technical writing while collaborating with teams worldwide to build real-world skills and professional networks at SAP.

Qualifications

• You are studying Communication, Media Management, Technical Writing, English, Multimedia Production, or related field.
• Interest in visual and technical communication and user experience.
• Comfort with AI tools for content creation or multimedia production workflow.

Responsibilities

• Collaborate with the user assistance team to create product videos and graphics and support multimedia projects.

Skills

Initiative

Curiosity

Team player

Fluent English

Education

Communication/Media related degree

Tools

TechSmith Camtasia

TechSmith Audiate

Adobe Creative Cloud (Illustrator)

Job description

We help the world run better

At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

What You’ll Build

The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers. This is more than an internship; it’s the foundation for a career built on connection, creativity, and impact.

Position title: SAP Globalization iXp Intern (f/m/d)– User Assistance Developer

Location: St Leon. Rot, Germany

Internship duration: 6 months

You’ll work with our user assistance team as part of a dedicated multimedia service, specialising in visual storytelling through creating product videos and graphics - with AI tools playing a key role in how we work - that help thousands of people get their job done. You'll have a dedicated mentor who'll set up a personalized training program and be there when you hit roadblocks. But here's the good part: you're not locked into one lane. Interested in AI, technical writing, analytics, or something else? This internship is flexible.

Oh, and you'll be collaborating with teammates across the globe- so your professional network starts here.

What You’ll Bring

We’re looking for someone who takes the initiative, perseveres, and stays curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

• You are studying Communication, Media Management, Technical Writing, English, Multimedia Production, or something related
• You are genuinely interested in visual and technical communication and how they shape user experience
• You are comfortable working with AI tools - whether for content creation or as part of a broader multimedia production workflow.
• Bonus points: You are familiar with content management systems or tech writing tools
• You are familiar with, or eager to learn, tools such as TechSmith Camtasia, TechSmith Audiate, and Adobe Creative Cloud (Illustrator)
• You are reliable, a solid team player, and write/speak fluent English
• You are comfortable working regularly in the office (we'll clarify the schedule together)

Where You Belong

Be part of SAP Next Gen, a global community for students, universities, schools and educational partners, who are passionate about innovation and technology.

• Culture of Collaboration: Partner with experienced SAP colleagues and expert mentors who will support your growth. Grow professionally through personalized mentoring, coaching, and career development support.
• Project-driven Experience: Kickstart your career with hands‑on learning experience, making an impact from day one by contributing to meaningful projects that help the world run better. You’ll have endless learning resources at your fingertips and gain future‑ready skills from a variety of virtual, in-person, and hybrid learning sessions, cultivated just for you, and aligned with our learning approach.
• Gain Visibility: Build relationships with leaders and peers across teams and functions. Showcase your ideas, skills, and creativity in a global, fast-paced environment. Open doors for future career opportunities within SAP and beyond.

Our team is truly friendly, supportive, and constantly overcomes new challenges. You will learn what user assistance really is, how it applies in the real world, and what it takes to work in a technology company. In the end, you will have concrete skills and a genuine understanding of the profession.

Follow @LifeatSAP on Instagram and don't miss anything about our experiences worldwide!

#SAPNextGen

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e‑mail with your request to Recruiting Operations Team: [e-mail].

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 452008 | Work Area: Software-Design and Development | Expected Travel: 0 - 10% | Career Status: Student | Employment Type: Limited Full Time | Additional Locations: