SAP EWM Support Consultant

Futures; Berlin; Híbrido; EUR 59 000 - 72 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Hybrid work after probation

Relocation assistance

Additional annual leave

Resumo da oferta

Futures in Berlin is recruiting an experienced SAP EWM Support Consultant to join an international organisation. The role is hands-on, second-line support working with warehouse staff to investigate issues, resolve tickets, and keep the SAP EWM environment running smoothly.

You’ll need strong SAP EWM knowledge, experience in live operations, and the ability to communicate with operators and technical colleagues.

Qualificações

• Strong knowledge of SAP EWM and related processes.
• Experience supporting users in a live operational environment.
• Ability to investigate incidents and perform root-cause analysis.

Responsabilidades

• Providing second-line SAP EWM support to warehouse users.
• Investigating incidents, tickets and day-to-day operational issues.
• Carrying out root-cause analysis rather than simply applying workarounds.
• Resolving data issues and maintaining system and data quality.
• Supporting operators and team leaders face-to-face.
• Understanding the integration between EWM, ECC and wider SAP systems and identifying opportunities to improve processes and system stability.

Conhecimentos

SAP EWM

EWM-ECC integration

Live operations support

Root-cause analysis

User communication

Descrição da oferta de emprego

We’re recruiting on behalf of an international organisation looking to add an experienced SAP EWM Support Consultant to its team!

We want someone prepared to relocate for the right opportunity, and interested in working for a global corporate with a great reputation and fantastic career progression opportunities.

This is a hands-on, second-line support role where you’ll work closely with front-line warehouse staff investigating issues, resolving tickets, and helping keep a recently implemented EWM environment running effectively.

The site is still transitioning from project and go-live mode into business as usual, so there’s plenty to get involved with, and the role is expected to develop significantly over time.

We’re particularly interested in people who are naturally inquisitive and who do not stop at identifying that something does not work, but want to understand why and find the right solution.

What You’ll Be Doing:

• Providing second-line SAP EWM support to warehouse users.
• Investigating incidents, tickets and day-to-day operational issues.
• Carrying out root-cause analysis rather than simply applying workarounds.
• Resolving data issues and maintaining system and data quality.
• Supporting operators and team leaders face-to-face.
• Understanding the integration between EWM, ECC and wider SAP systems and identifying opportunities to improve processes and system stability.

What You'll Need:

• Strong knowledge of SAP EWM.
• Good understanding of standard EWM processes and integration with SAP ECC.
• Experience supporting users in a live operational environment.
• Strong problem-solving and investigative skills.
• Confidence communicating with warehouse operators, team leaders and technical colleagues.
• A willingness to learn site-specific processes in detail and an ability to think outside the box and suggest improvements.

What's In It For You...:

• Salary up to €65,000.
• Up to an additional 10 days of annual leave.
• Hybrid working following probation.
• A lower cost of living than many of Germany’s larger cities.
• The organisation is open to candidates from inside and outside the EU and can provide practical relocation support with areas such as local authorities, driving licences and insurance

If you have SAP EWM knowledge and enjoy solving operational problems, working closely with users, and want the opportunity to develop beyond pure support into enhancements and technical development, this role is for you.