Sales Customer Support Representative (German-English) Relocation included

Cross Border Talents; Dortmund; Remote; EUR 28,000 - 36,000; Full time

Benefits offered by this job

Relocation support

Hotel accommodation

Multicultural environment

On-site collaboration

Salary + bonuses

Job summary

Cross Border Talents in Greece is seeking a bilingual German/English Customer Support Representative to join our Sales Project, working fully remotely from Greece. This role focuses on handling German-speaking customers via phone, email and chat and driving sales.

The company offers relocation support, hotel accommodation on arrival, and a multicultural, growth-oriented environment. You will collaborate with internal teams, maintain professionalism, and aim to meet project targets.

Qualifications

• German proficiency at C1/C2 level (spoken and written).
• English proficiency at B2 level or higher.
• Previous sales experience (required) preferably in phone-based, B2C, or B2B environments.
• Strong communication, negotiation, and problem-solving skills.

Responsibilities

• Support and engage with customers in German via phone, email, and chat.
• Promote and sell products or services by identifying customer needs and offering suitable solutions.
• Provide excellent service and resolve inquiries efficiently.
• Collaborate with internal teams to ensure customer satisfaction and meet project targets.
• Maintain professionalism, empathy, and positivity in every interaction.

Skills

German (C1/C2)

English (B2+)

Sales experience

Customer service

Job description

Are you fluent in German (C1/C2) and confident in English (B2 or higher)?

Would you like to advance your sales career while living in one of Europe's most beautiful and sunny countries?

We are looking for a Bilingual Customer Support Representative to join our Sales Project, working fully remotely from anywhere in Greece.

This is more than just a job it's an opportunity to combine a rewarding professional experience with the Greek lifestyle: beautiful beaches, rich history, great food, and vibrant city life.

What We Offer

• Competitive salary and performance-based bonuses
• Up to EUR 300 support for candidates relocating from abroad
• Three weeks of paid hotel accommodation upon arrival
• A multicultural, friendly work environment with career growth opportunities
• Modern offices in a premium location (on-site collaboration possible)

Your Responsibilities

• Support and engage with customers in German via phone, email, and chat
• Promote and sell products or services by identifying customer needs and offering suitable solutions
• Provide excellent service and resolve inquiries efficiently
• Collaborate with internal teams to ensure customer satisfaction and meet project targets
• Maintain professionalism, empathy, and positivity in every interaction

Requirements

• German proficiency at C1/C2 level (spoken and written)
• English proficiency at B2 level or higher
• Previous sales experience (required) preferably in phone-based, B2C, or B2B environments
• Strong communication, negotiation, and problem-solving skills
• Goal-oriented, proactive, and motivated to achieve results
• Must be based in Greece or willing to relocate