Sales Assistant - Berlin

Flabelus; Berlin; On-site; EUR 18,000 - 24,000; Full time

Job summary

Flabelus in Berlin invites a dynamic Sales Assistant to welcome customers and turn every visit into a memorable experience. You will deliver warm, brand-aligned service, help clients select premium pieces, and contribute to a boutique atmosphere that reflects our values.

Your daily tasks include pursuing sales goals, assisting with stock organization, handling returns and exchanges, and supporting store reporting and maintenance.

Qualifications

• Excellent communication and customer service skills.
• Interest in premium fashion brands.
• Ability to multitask in a boutique environment.

Responsibilities

• Drive daily and monthly sales goals.
• Offer warm, brand-aligned service.
• Collaborate with team and communicate feedback to management.
• Follow internal processes to ensure smooth operations.
• Assist with stock organization and inventory control.
• Handle returns, online exchanges, and follow-ups.

Skills

Outgoing personality

Customer focus

Team player

Attention to detail

Job description

Your mission

YOUR MISSION AS SALES ASSISTANT

You will be the face of Flabelus, welcoming every customer and turning each visit into a unique, memorable experience. Your mission is to provide outstanding service, drive sales, and ensure the store runs smoothly, always embodying our brand values.

We want someone dynamic, warm, and proactive — someone who loves fashion, enjoys connecting with people, and thrives in a boutique environment.

Sales & Customer Experience

• Understand and work toward daily and monthly sales goals.
• Apply sales strategies defined by management.
• Offer warm, personalized, brand-aligned service.

Teamwork & Collaboration

• Actively participate in team sales challenges.
• Support colleagues and maintain a positive, collaborative work environment.
• Communicate issues to the Manager and suggest improvements when needed.

Store Operations & Organization

• Follow internal processes to ensure smooth daily operations.
• Support with stock organization and inventory control.
• Handle returns, online exchanges, and order follow-ups.

Reporting & Maintenance

• Complete store documents (Excel reports, incident logs, stock tracking, etc.).
• Help maintain the store’s visual and operational standards.

Your profile

WHO ARE WE LOOKING FOR?

• Outgoing, friendly, and customer-focused personality.
• Passion for fashion and attention to detail.
• Positive, problem-solving attitude and eagerness to learn.
• Ability to multitask and work well in a team.
• Preferred: intermediate English level and experience in premium brands.

WHAT MAKES YOU A “FLABELUS PERSON”?

• Positive mindset and problem-solving energy
• Sensitivity to art, fashion, and literature
• Commitment to sustainability and conscious fashion
• Team spirit, empathy, and collaboration
• Clear and honest communication
• Passion for growth and exceeding expectations

Why us?

• The opportunity to be part of a creative brand experiencing rapid international growth.
• A dynamic, creative environment connected to the worlds of fashion and lifestyle.
• Room to contribute ideas and grow professionally.

About Us

At Flabelus, we don’t just design shoes — we tell stories.

Inspired by literary characters, our mission is to create a universe where fashion, creativity, and sustainability come together. Every pair of Flabelus shoes is crafted with purpose: to dress with elegance, comfort, and consciousness, adding magic and color to everyday life.

We’re looking for people who are passionate about fashion, attentive to detail, and committed to delivering exceptional service — true brand ambassadors ready to bring the Flabelus world to life.