RevOps Manager

Gratia; Deutschland; Remote; EUR 103.000 - 138.000; Vollzeit

Zusammenfassung

Gratia is seeking a senior Revenue Operations professional to own the end-to-end RevOps cycle during a critical integration window. You will act as chief of staff to the Head of RevOps, operating across units and partnering with the VP of RevOps and Chief Customer Officer.

This interim, US-based remote role supports a large software business through 2027 planning and budget cycles. You will lead data integrity, CRM enhancements, and KPI dashboards, while guiding GTM strategy and integration

Qualifikationen

• Senior revenue operations experience with credibility in front of executives.
• Experience in B2B SaaS or PE-backed environments is a plus.
• Ability to define scope and deliver structured outcomes.
• CRM data integrity and admin capabilities in Salesforce/CPQ.
• Hands-on with HubSpot alongside Salesforce; both in use across the business.
• Experience consolidating CRM environments post-acquisition.
• Ownership of executive-facing dashboards from data model to leadership read.
• Strong SQL and advanced Excel/Sheets for analysis and reporting.
• Proficiency with Gong for forecasting and call intelligence.
• AI-first mindset: using AI tools to speed up analysis and automation.

Aufgaben

• Own end-to-end revenue operations cycle planning, execution and reporting across units.
• Define scope independently and deliver outcomes without a blueprint.
• Represent RevOps credibly to senior executives across Finance, Marketing and business units.
• Own reporting/dashboard layer and ensure data integrity behind numbers.
• Support integration of an acquisition and GTM consolidation across units.
• Lead territory design, account routing, and data enrichment activities.
• Drive forecast accuracy and pipeline health in a multi-system environment.
• Collaborate with Finance/FP&A on KPIs and dashboards and with IT on tool rationalisation.

Kenntnisse

Executive presence

Revenue Ops experience

End-to-end ownership

Salesforce power user

HubSpot experience

CPQ experience

Multi-SFDC integration

Dashboard ownership

Data analytics

Gong proficiency

AI-enabled automation

Tools

Salesforce

HubSpot

CPQ

Gong

Tableau

Power BI

Jobbeschreibung

Manager, Revenue Operations (Interim)

We are looking for a senior revenue operations professional to take ownership of the revenue operations cycle end to end during a critical integration and planning window.

The most useful way to think about this role is as a chief of staff to the Head of Revenue Operations. You will not own the function, but you will be senior enough to sit alongside the person who does: setting your own scope, running workstreams to completion, and representing revenue operations credibly in front of senior executives.

The environment is a $1BN software business integrating a transformative $80M acquisition while running its 2027 budget and go-to-market planning cycle. You will operate across multiple revenue-generating business units, partnering directly with the VP of RevOps and Chief Customer Officer.

Engagement Details

Duration:~6 months (through end of 2026 and early Q1 2027)

**Capacity:**Full-time, 5 days per week, independent contract

**Location:**US-based required. Fully remote, working East/Central time zone hours alongside UK partners. No on-site requirement.

Reports to: VP of Revenue Operations

Key Priorities

• Take ownership of the revenue operations cycle end to end, from planning through execution and reporting, across multiple business units.

• Independently define scope and execute against it. You will take direction on outcomes from the VP of RevOps, then structure the work, sequence it and deliver it without needing a blueprint handed to you.

• Act as a trusted thought partner to the VP of RevOps and Chief Customer Officer, and represent revenue operations credibly with senior executives across Finance, Marketing and the business units.

• Own the reporting and dashboard layer: build and maintain the dashboards leadership relies on, and make sure the numbers behind them hold up.

• Drive core revenue operations activities through the 2027 budget and go-to-market planning cycle.

• Support integration of a transformative $80M acquisition (acquired March 2026, target full integration by January 2027) and GTM team consolidation across business units.

• Own the fundamentals end to end: territory design and account routing, Salesforce data enrichment and list-building, customer segmentation, annual sales planning, and pipeline/forecasting infrastructure across a fragmented multi-instance systems environment. You will design the approach and drive it to completion, working hands-on in the systems where that is the fastest route.

• Hunt for friction slowing the sales teams down and build the fix, not just the diagnosis: territory coverage gaps, lead routing inefficiencies, CRM data integrity issues, forecasting inaccuracies.

• Manage stakeholders across Finance/FP&A on KPIs and dashboards, Marketing on demand generation priorities, and Enterprise Systems on infrastructure and tool rationalisation, without formal authority over any of them.

Required Qualifications

• **Seniority and executive presence.**Demonstrated ability to interact comfortably and credibly with senior executives at a $1BN-scale software company; able to bring insight to the conversation, not just status.

• Proven Revenue/Sales Operations experiencein B2B SaaS, PE-backed environments, or scaled organisations, or equivalent strategy consulting experience serving them.

• **End-to-end ownership.**Track record of being given a problem rather than a task list, defining the scope yourself, and returning with a structured plan and a delivered outcome.

• **Salesforce power user.**Ability to own CRM data integrity end-to-end, perform basic administration, and troubleshoot configurations in messy legacy instances.

• **HubSpot experience.**Hands-on familiarity with HubSpot alongside Salesforce; both are in active use across the business.

• **CPQ experience.**Hands-on with Salesforce CPQ or an equivalent quote-to-cash configuration; able to work through pricing, product and quoting structures and their downstream reporting impact.

• **Multi-SFDC instance and post-acquisition integration experience.**Direct exposure to consolidating or integrating CRM environments following an acquisition.

• **Dashboarding and reporting ownership.**Demonstrated ownership of executive-facing dashboards in Tableau, Looker or Power BI, from data model through to what leadership actually reads.

• **Strong data analytics.**Strong SQL, not just foundational. Mastery of Excel and Google Sheets for analysis and reporting.

• Super-user proficiency with Gongfor forecasting and call intelligence; able to extract insight and drive execution from it.

• **Owner mentality and AI-first bias.**Already using AI tools actively to speed up analysis, build automations and eliminate manual work.

Preferred Qualifications

• Familiarity with Sugar CRM, used by international business units.

• Background as a first RevOps hire or early-stage revenue operations builder at a Series B/C company; experience standing up revenue operations from the ground up in a resource-constrained environment while building for scale.

• Experience supporting a business through a budget and GTM planning cycle in a multi-business-unit structure.

What This Role Is Not

• An individual contributor executing against someone else's task list. This person defines their own scope.

• The Head of Revenue Operations. This role supports and partners with the VP of RevOps rather than owning the function.

• A standard Salesforce administrator.

• A pure data analyst with no systems ownership.

• A strategist who advises without touching the system. This role is a combination of RevOps strategy, data and analytics, and hands-on Salesforce/CPQ execution.