Remote DevOps Engineer

United States Digital Space LLC; Deutschland; Remote; EUR 65.000 - 85.000; Vollzeit

Zusammenfassung

United States Digital Space LLC is looking for a skilled DevOps professional to work remotely in a hybrid team model. You will be responsible for daily system support, cloud operations, and enhancing our infrastructure through automation.

The ideal candidate must have strong VMware expertise and multi-cloud experience, including Azure and AWS. Key responsibilities include incident management, upgrades, and implementing Infrastructure as Code. This role offers a dynamic environment and the opportunity to enhance critical systems.

Qualifikationen

• 3+ years of hands-on DevOps/infrastructure operations experience.
• Strong VMware expertise including vSphere and ESXi administration.
• Multi-cloud experience with Azure, AWS, and Alibaba Cloud.

Aufgaben

• Perform daily health checks across on-prem VMware and cloud environments.
• Handle incidents with impact analysis and root-cause resolution.
• Implement and maintain Infrastructure as Code for provisioning.

Kenntnisse

DevOps experience

VMware expertise

Multi-cloud experience

IaC proficiency

Scripting/automation

Incident response and troubleshooting

Tools

Terraform

Azure ARM/Bicep

AWS CloudFormation

Monitoring tools

Jobbeschreibung

You will work remotely in a hybrid team model (Local Hong Kong coordination + remote execution), contributing to daily ops, incident resolution, upgrades, testing, and 24x7 rotation (with on‑call premiums).

Key Responsibilities

• Daily System Support & Multi-Cloud Monitoring
• Perform daily health checks (post‑6pm HKT scripts for non‑business hours) across on‑prem VMware and cloud environments. Evaluate/optimise monitoring triggers, alerts, and scripts (vSphere alarms, Horizon dashboards, Azure Monitor, AWS CloudWatch, Alibaba Cloud Monitor).
• Triage alerts: initial diagnosis, escalation, and resolution support.
• Incident & Problem Management
• Handle incidents (S1/S2 priority) with impact analysis and root‑cause resolution within SLAs. Participate in on‑call rotation (24x7; premium for standby, nights, holidays).
• Document and improve processes for different scenarios.
• Upgrades, Patching & Multi-Cloud Operations
• Assess and apply patches/updates for VMware stack + cloud services (Azure VMs, AWS EC2, Alibaba ECS or servers). Execute after‑hours upgrades/standby (snapshots, rollbacks, verification). Support hybrid setups if needed (e.g., Azure Arc, AWS Outposts, Alibaba hybrid cloud). (Not a must)
• Infrastructure as Code (IaC) & Automation
• Implement/maintain IaC for infrastructure provisioning and configuration. Automate repetitive tasks (deployments, backups, Horizon pool management, cloud resource scaling).
• Regression Testing & CI/CD Support
• Execute and maintain regression test scripts. Create/modify tests for platform/software changes across on‑prem and cloud.
• Security, Compliance & Platform Awareness
• Monitor vendor/security advisories for VMware, Azure, AWS, Alibaba Cloud. Recommend/implement patches, IAM best practices, and security configurations. Assist with account/user management and compliance (PDPO alignment).
• Collaboration & Knowledge Sharing
• Work with local HK team and software vendors.
• Maintain runbooks, knowledge base, and change request impact analysis.

Required Skills & Experience

Must‑Have

• 3+ years hands‑on DevOps/infra ops experience.
• Strong VMware expertise: vSphere/vCenter/ESXi administration, Horizon VDI (pool provisioning, golden images, troubleshooting for 20–50 users), PowerCLI scripting.
• Multi‑cloud experience: Azure (VMs, Monitor, Arc, IaC with ARM/Bicep), AWS (EC2, CloudWatch, CloudFormation, IAM), Alibaba Cloud (ECS, Monitor, ROS, hybrid capabilities).
• IaC proficiency: Terraform, plus familiarity with Azure ARM/Bicep, AWS CloudFormation, Alibaba ROS or other tools.
• Scripting/automation: Python, Bash, PowerShell, Ansible.
• Monitoring & logging: Cloud‑native tools (Azure Monitor, AWS CloudWatch, Alibaba Cloud Monitor) + general (Prometheus/Grafana or similar).
• Incident response, troubleshooting, and on‑call experience in production environments.

Preferred

• Cloud Certifications: For AWS and/or Azure.
• CI/CD tools (Jenkins, GitLab CI, GitHub Actions, Azure DevOps).
• Backup/DR: Veeam, Azure Backup, AWS Backup, Alibaba snapshots.
• Security tools: Azure Sentinel, AWS GuardDuty, Alibaba Security Center.
• Experience in government/critical infrastructure (transport/aviation preferred).