Regional Strategy & Operations Manager, Consumer

Wolt; Frankfurt; Vor Ort; EUR 90.000 - 130.000; Vollzeit

Zusammenfassung

Wolt is seeking a Regional Manager, Consumer Strategy & Operations to drive capital-efficient growth by improving the consumer experience across the South region. You will focus on Loyalty and Pricing & Incentives, executing and monitoring initiatives to deepen consumer engagement and repeat usage.

You will report to the Head of Market Growth, Wolt Core, and work in a small team with Marketing, Merchant, Finance, and Global Consumer partners.

Qualifikationen

• Master's or Bachelor's degree in business, marketing, data science, or a related field.
• 3-5 years of experience in consumer business, product operations, growth, marketing, or management consulting.
• Strong analytical skills with the ability to analyze data to inform decisions.
• SQL knowledge is a plus.
• Ability to own outcomes across functions in a fast-paced environment.
• Excellent communication skills, both verbal and written.
• Experience with data visualization tools such as Tableau, Looker, or Power BI is a plus.

Aufgaben

• Own Wolt+ performance at a regional level - drive growth and profitability initiatives, and optimize the value proposition across benefits, partnerships, pricing, and the merchant portfolio.
• Ensure consumer pricing supports capital-efficient growth by understanding price sensitivity and testing hypotheses with the central pricing team.
• Work with local teams to sharpen market management strategy, prioritizing cities and neighborhoods with the greatest improvement potential, and drive cross-functional progress against key metrics.
• Collaborate with Marketing, Merchant, Finance, and the broader Global Consumer team.

Kenntnisse

Analytical skills

Ownership

Communication

Collaboration

SQL

Tableau

Looker

Power BI

Ausbildung

Master's or Bachelor's degree in business, marketing, data science, or related field

Tools

SQL

Tableau

Looker

Power BI

Jobbeschreibung

About Wolt

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we're building the delivery of (almost) everything and you'll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

About Wolt

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we're building the delivery of (almost) everything and you'll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isn't always easy, but it's definitely exciting. Here you'll learn more, build more, and ship more than in most other companies. You'll be challenged a lot, but also have a lot of fun on the way. So, if you're a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

As a Regional Manager, Consumer Strategy & Operations, you will drive capital-efficient growth by improving the consumer experience, with a focus on Loyalty and Pricing & Incentives across Wolt's South region. You will execute, track, and monitor initiatives that deepen consumer engagement, so users come back again and again - excited about the service and experience they have with Wolt.

This role sits at the intersection of strategy, analytics, creative thinking, and high-impact execution. It is well suited to someone with a strategy, consulting, or business operations background who is motivated by owning and delivering outcomes in a fast-moving, consumer-facing environment.

You will report to the Head of Market Growth, Wolt Core, and sit in a 2-3 person team. You will play a key role in driving consumer success in your region, working closely with Marketing, Merchant, Finance, and the broader Global Consumer team.

Responsibilities & Duties

• Wolt+
• Consumer Pricing
• Market Management (city-level growth)

In practice, that means you will:

• Own Wolt+ performance at a regional level - drive growth and profitability initiatives, and optimize the value proposition across benefits, partnerships, pricing, and the merchant portfolio.
• Ensure consumer pricing supports capital-efficient growth by understanding price sensitivity and testing hypotheses with the central pricing team.
• Work with local teams to sharpen market management strategy, prioritizing cities and neighborhoods with the greatest improvement potential, and drive cross-functional progress against key metrics.

Skills & Experience Required

• Master's or Bachelor's degree in business, marketing, data science, or a related field.
• 3-5 years of previous experience in consumer business, product operations, growth, marketing, or management consulting.
• Strong analytical skills with the ability to analyze and interpret data to inform decisions; SQL knowledge is a plus.
• Comfortable owning outcomes across functions, including when alignment is hard and other teams resist.
• Strong attention to detail and ability to manage multiple projects simultaneously.
• Ability to work independently and collaboratively with cross-functional teams in a fast-paced environment.
• Excellent communication skills, both verbal and written, with the ability to communicate technical information to non-technical stakeholders.
• Experience with data visualization tools such as Tableau, Looker, or Power BI is a plus.

Our Commitment to Diversity and Inclusion

We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.