Receptionist (m/f/d)

aja Resorts Bansin; Bansin; Vor Ort; EUR 30.000 - 40.000; Vollzeit

Zusammenfassung

A leading holiday resort in Mecklenberg-Vorpommern is seeking a passionate receptionist. You will manage guest check-ins, upsell services, and create a welcoming atmosphere. Ideal candidates have hotel training and excellent German language skills. This role offers flexible working conditions and numerous employee benefits, including attractive pay and internal training opportunities.

Leistungen

Attractive travel benefits

Discounts on F&B and SPA services

Bonuses for service exchanges

Anniversary bonuses

Health insurance and pension scheme

Career opportunities in Germany, Austria, and Italy

Employee support and coaching offers

Internal and external training courses

Provision of an affordable flat

Staff clothing provided

Qualifikationen

• Completed hotel training and/or several years of professional experience in the reception area.
• Very good German language skills.

Aufgaben

• Manage check-in and check-out processes for guests.
• Provide excellent customer service and create a welcoming atmosphere.
• Upsell services and rooms to guests.
• Coordinate with other departments to ensure guest satisfaction.

Kenntnisse

Communication skills

Sales expertise

Multilingual (German)

Ausbildung

Completed hotel training

Jobbeschreibung

We are looking for you and say welcome!

As a team, we love to have fun at work and be there for each other. Appreciation, trust, cohesion and security are particularly important to us. Work and live where holiday dreams come true. Benefit from many advantages that are good for you and your work-life balance. Start your new professional adventure with us! Our reception team is looking forward to your friendly and competent support, our guests will like you as a warm host.

The sandy beach on your doorstep, the sea in view

Between the lush natural landscape and the ever-blue sea, the first-class 4-star superior holiday hotel is located directly on the longest promenade in Europe on the island of Usedom. Awarded by the Mecklenburg-Vorpommern Tourism Association for satisfaction, friendliness and value, all generations will find their very special holiday happiness here.

Here you control the feel-good experience

• To be a cordial host. With all your knowledge about the hotel you convince guests, inform as well as recommend. You simply love communicating and are highly communicative.
• From the first step into the hotel to a relaxed departure - with your check-in and check-out, guests simply feel at home.
• Being a hero because you impress with your reliable work at reception (e.g. key management, arrival preparations, responsibility for your own cash register, etc.).
• Being a sales professional! Whether it's recommending activities during a guest's stay, upselling to another room category or reserving a table in our restaurants - you simply enjoy a sales pitch.
• Being a top colleague through professional communication and co-operation with other departments.
• Creating a feel-good atmosphere for guests.

What you bring on board

• Completed hotel training and/or several years of professional experience in the reception area as well as a willingness to undergo further training.
• Are you looking for a new challenge and want to take the next step? Perhaps you have been trained for 2-3 years and love and take pride in working at the front office. Then now is the time for a new position in a new environment!
• A positive and friendly charisma!
• You are passionate about being an enthusiastic host and impressing guests with your expertise.
• Your advice and care are infectious and competent.
• Very good German language skills make you the perfect candidate.

Why you should come on board with us

Are you looking for more than just a job as a receptionist (m/f/d)? With us, you get the security you need, the flexibility you desire and the appreciation you deserve:

• A permanent employment contract and fair pay according to qualifications
• Attractive travel benefits at all our resorts and hotels
• Discounts on F&B and SPA services at all our locations
• Bonuses for service exchanges and team support
• Anniversary bonuses from your first year with us
• Up to €1,000 gross as part of our referral programme
• Supplementary company health insurance and pension scheme
• Free support and coaching offers for all life situations with voiio
• Internal and external training courses at the German Hotel Academy at special conditions
• Career opportunities in Germany, Austria and Italy - we continue to grow together
• Access to corporate benefits: best discounts at over 1,500 top brands
• Staff clothing? We'll take care of it - including cleaning
• An in-house canteen
• Provision of an affordable flat
• As a member of the Diversity Charter, committed to an appreciative and open working environment