Quality Engineer - Field Return Analysis (human)

Atlas Metrics; Riederich; Vor Ort; EUR 60.000 - 90.000; Vollzeit

Benefits dieser Stelle

Flexible hours

30 vacation days

Employee discounts

Flat hierarchies

Zusammenfassung

Neura Robotics in Metzingen seeks a Quality Engineer – Field Return Analysis to diagnose field robot failures, perform root-cause analyses, and document results for continuous improvement. You will collaborate with R&D, Quality and Manufacturing to implement corrective actions.

Ideal candidates hold a Master of Science in Mechatronics, know Python/C++/MATLAB, and have strong English and German skills. Join a global team delivering reliable robotic solutions.

Qualifikationen

• Master of Science in Mechatronics or related field is preferred.
• Strong knowledge in control engineering and programming (Python, C/C++, MATLAB/Simulink).
• Expertise in electronics, sensor tech, drive systems or robotics; comfortable with measurement equipment and lab setups.
• Experience with problem-solving methodologies (8D, Ishikawa, FMEA, 5-Why) and basic stats or data analysis; embedded systems/industrial protocols a plus.
• Analytical, structured thinker with strong diagnostic and communication skills, fluent in English and German.

Aufgaben

• You investigate and diagnose returned robots from the field, analyzing mechanical, electrical, and software-related issues.
• You carry out systematic troubleshooting, perform root-cause analyses, and document results clearly.
• You plan, execute, and evaluate tests to reproduce and validate failure causes.
• You contribute to developing and optimizing testing methods and support test process improvements.
• You derive actions and design improvements and collaborate with R&D, Quality, and Manufacturing to implement them.
• You assist in evaluating field failure trends and prepare statistical analyses to identify patterns.
• You create technical reports, presentations, and lessons learned to share insights across the organization.
• You actively contribute to improving product reliability and service quality.
• You support complaint management by analyzing root causes with Service and Customer Support teams.
• You participate in quality-related development of software tools to test, read out, or diagnose robot components.

Kenntnisse

Control engineering

Python

C/C++

MATLAB/Simulink

Robotics

Diagnostics

Ausbildung

Master of Science in Mechatronics

Tools

Diagnostic tools

Embedded systems

Industrial communication protocols

Jobbeschreibung

• NEW

Quality Engineer – Field Return Analysis (human)

Neura Robotics • Metzingen

Your Contribution to Excellence

In quality management, you ensure that our products and processes meet the highest standards at every stage. From development through production to delivery, you work to make quality not just a promise but a tangible reality in every detail. You'll closely collaborate with all departments—from engineering and production to service—developing innovative approaches to sustainably secure and enhance quality. Using state-of-the-art methods and your keen eye, you'll ensure our solutions are reliable, powerful, and perfectly tailored to our customers' needs. If you love questioning things, analyzing details with passion, and want to be part of a team that truly makes a difference, then quality management is the perfect place for you. Here, you'll contribute to making perfection not just a goal, but our standard.

Your Impact on Innovation and Production

In Supply Chain Management, you ensure everything is available at the right time, in perfect quality, and at fair prices. Whether it's production materials, development projects, or services, you're making ideas come to life. You'll keep an eye on things like procurement, coordinating material flows, optimizing processes, and building strong relationships with suppliers. Working closely with teams from logistics, development, and sales, you actively shape what drives our company forward. Our logistics team keeps things moving: you ensure that all materials are reliably transported—from sourcing to the delivery of finished robots. Whether it's between our locations or to customers around the world, logistics keeps everything running smoothly. If you’re eager to take on responsibility, find solutions, and celebrate successes with a dynamic team, this is the place for you.

• Full-time

Metzingen

from today

Your mission & challenges

• You investigate and diagnose returned robots from the field, analyzing mechanical, electrical, and software-related issues.

• You carry out systematic troubleshooting, perform root-cause analyses, and document all results in a clear and structured manner.

• You plan, execute, and evaluate tests to reproduce and validate the identified failure causes.

• You contribute to the development and optimization of testing methods and support the continuous improvement of test processes.

• You derive technical actions and design improvements and work closely with the R&D, Quality, and Manufacturing teams to implement them.

• You assist in evaluating field failure trends and prepare statistical analyses to identify patterns and areas of concern.

• You create technical reports, presentations, and structured lessons learned to effectively share insights across the organization.

• You actively contribute to improving overall product reliability and service quality.

• You support the complaint management process by analyzing root causes and communicating findings with the Service and Customer Support teams.

• You participate in quality-related development of software tools used to test, read out, or diagnose robot components.

What we can look forward to

• You have ideally completed a Master of Science in Mechatronics and previously completed a technical apprenticeship – for example as a mechatronics or electronics technician – possibly within a dual study program such as the Reutlingen, Esslingen or Albstadt model.

• You have strong knowledge in control engineering and experience in programming, such as with Python, C/C++, or MATLAB/Simulink.

• You have expertise in electronics, sensor technology, drive systems and/or robotics, and you are confident in working with measurement equipment, diagnostic tools and laboratory setups.

• You have experience with common problem-solving methodologies such as 8D, Ishikawa, FMEA, 5-Why or other quality tools, and you ideally bring basic knowledge of statistics or data analysis; experience with embedded systems or industrial communication protocols is a plus.

• You think analytically and in a structured manner, and you have strong diagnostic and problem-solving abilities.

• You are highly self-motivated, work independently, and bring a collaborative, communicative working style.

• You document your work precisely and reliably.

• You have very good English skills and good German skills.

What you can look forward to

Creative Freedom and Agility

Enjoy a dynamic, self-reliant work culture with flat hierarchies, flexible hours, and 30 vacation days. Ideal for those seeking an inspiring professional setting, whether you're starting out or an experienced exec.

Passion for Winning

A passionate and highly skilled team of international experts aiming to redefine robot assistants.

Attractive Compensation

Enjoy a competitive salary package along with exclusive employee discounts.

One Team

Whether it's a summer party or company town hall meetings, we celebrate our successes together.

Professional Growth

Support for your personal and professional development.

Our values. The cornerstones of our success.

STRONGER TOGETHER

We are a team. We strive to achieve great things by promoting the success of our colleagues and partners.

PASSION DRIVES US

We strive for technological progress in order to give people back their valuable time for enjoyable activities.

MAKING A CHANGE

We strive to revolutionize the world of robotics by pushing the boundaries of technology every day.

TRUST AND HONESTY

We live a high level of appreciation through open communication and transparency.

WE SPEED THINGS UP

We do our best to always be two steps ahead. We achieve this through empowerment, freedom of action and personal responsibility.

WE ARE HUMAN

People are at the center of everything we do.

Our Location

Headquarters: Innovate in Riederich, Live in Metzingen and Stuttgart

Our headquarters in Metzingen and Riederich are the heart of our company. It's not just home to our offices, but also our production facilities, Academy, logistics, and Tech Labs—all working together to turn ideas into reality. Riederich itself is a small, peaceful town, just a kilometer away from Metzingen, a city with its own unique character. Metzingen is globally renowned as Outlet City, attracting visitors from all over the world. Here, you can enjoy exclusive designer stores in a relaxed and charming setting. The city also offers a variety of restaurants, cafés, and a down-to-earth Swabian coziness—perfect for unwinding after work.

Our application process

We ensure a transparent and efficient process and look forward to getting to know you during the application process.

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Unsere Mission

David Reger

Gründer und CEO

"Our goal was to develop the world's first cognitive robot that can work with people, learn from them and provide them with targeted support. And that is exactly what we have achieved. But there is much more to come!"