Project Manager ITSM (M/W/D)

K-Recruiting Life Sciences; München; Remote; EUR 60,000 - 80,000; Full time

Job summary

A leading recruitment firm in life sciences is seeking an experienced IT Project Manager to oversee GLPI rollouts across multiple countries. The ideal candidate has several years of experience in international rollout projects, strong expertise in IT Service Management, and excellent communication skills. This role is remote and requires proven experience in stakeholder management and change management.

Qualifications

• Several years of experience as an IT Project Manager in international rollout projects.
• Strong expertise in IT Service Management (ITSM).
• Proven experience in change management and stakeholder management in a global context.

Responsibilities

• Plan, manage, and oversee the GLPI rollouts across multiple countries.
• Coordinate international teams and align with local IT departments and business stakeholders.
• Ensure adherence to project timelines, budgets, and quality standards.

Skills

IT Project Management

IT Service Management (ITSM)

Change Management

Stakeholder Management

GLPI or comparable ITSM tools

Excellent communication skills

Leadership skills

Tools

GLPI

ServiceNow

BMC Remedy

Jira Service Management

Job description

Overview

We unite the people who make our world healthier by placing top experts with life sciences companies worldwide. Precise. Fast. Accurate.

Task Description

• Plan, manage, and oversee the GLPI rollouts across multiple countries
• Coordinate international teams and align with local IT departments and business stakeholders
• Ensure adherence to project timelines, budgets, and quality standards
• Identify and mitigate project risks; manage escalations where necessary
• Lead stakeholder and change management activities, including communication, training, and user adoption support
• Provide regular reporting to the global program management and steering committee

Qualification

• Several years of experience as an IT Project Manager in international rollout projects
• Strong expertise in IT Service Management (ITSM)
• Hands-on experience with GLPI or comparable ITSM tools (e.g., ServiceNow, BMC Remedy, Jira Service Management)
• Solid understanding of ITIL processes (Incident, Problem, Change, Asset Management)
• Proven experience in change management and stakeholder management in a global context
• Excellent communication, leadership, and facilitation skills
• Fluent in English (additional languages are an advantage)

Framework

Start: ASAP

Location: Remote

Seniority level

• Associate

Employment type

• Contract

Job function

• Information Technology and Project Management
• Industries
• Medical Equipment Manufacturing