Project Manager

Crown Workspace; Wiesbaden; Vor Ort; EUR 60.000 - 85.000; Vollzeit

Zusammenfassung

Crown Workspace is hiring a Project Manager based in Germany to manage end-to-end projects and proactively upsell services while fostering long-term client relationships.

The role requires 2–5 years in project management, proven facility management experience, and strong English/German communication, with a focus on delivering exceptional customer experiences and high-quality project outcomes.

Qualifikationen

• 2-5 years experience in Project management.
• Proven experience in Facility Management Industry or similar (must have).
• Excellent analytical, communication, and interpersonal skills.
• Demonstrated commitment to customer service excellence, with the ability to build strong client relationships and manage stakeholder expectations.
• Strong attention to detail and a proven track record of maintaining high quality standards in project delivery.
• Ability to balance customer needs, operational requirements, and commercial objectives while delivering outstanding service.
• Proficiency in CRM systems and data-driven decision-making.
• Fluent in English and German; additional languages are a plus.

Aufgaben

• Detailed costing and quotation preparation.
• End-to-end project management.
• Proactively upsell services.
• Quality assurance and delivery standards.
• Supplier selection and ongoing management.
• Risk assessment and mitigation.
• Deliver an exceptional customer experience throughout the project lifecycle, acting as a trusted advisor and primary point of contact for clients.
• Ensure the highest standards of service quality, accuracy, and professionalism in all project deliverables and customer interactions.
• Monitor customer satisfaction and proactively address issues to ensure successful project outcomes and long-term client relationships.
• Work closely with Marketing, Finance, and Operations.
• Contribute to strategic planning and business reviews.

Kenntnisse

Project management

Facility management

CRM systems

Communication

Analytical skills

Stakeholder management

Tools

CRM systems

Jobbeschreibung

Crown Workspace is expanding in Germany — and we’re hiring.

We're looking for a Project Manager based in Germany to help us with end-to-end project management and proactive upselling services. The successful candidate will be passionate about delivering exceptional customer experiences, maintaining the highest quality standards, and building long-term client relationships.

You’ll be part of a business that’s transforming how organisations move, adapt, and optimise their workspaces — backed by a truly global network and strong local ambition.

If you thrive in fast-paced environments and want to help clients unlock more agile, sustainable workspaces, we’d love to hear from you.

About Crown Worldwide Group

The Crown Worldwide Group is a collection of businesses providing mobility, relocation, logistics and storage services to corporate and private customers all over the world. We’ve been moving people’s lives for over half a century, always putting people at the centre of everything we do. We have a proud history in global logistics but we’re also looking to the future, investing in smart technology, growing our businesses internationally and staying ahead of the curve. We promote diversity and inclusion in the workplace, hiring motivated and skilled people and inspiring them to do the best work of their lives. We operate in a socially responsible way, considering the environment and the communities we work in through our CSR program. For more information, please visit: https://www.crownworldwide.com.

What are the specifics of Project Manager role responsible for Workspace in Germany?

Key responsibilities

Project Management

• Detailed costing and quotation preparation
• End-to-end project management
• Proactively upsell services
• Quality assurance and delivery standards
• Supplier selection and ongoing management
• Risk assessment and mitigation
• Deliver an exceptional customer experience throughout the project lifecycle, acting as a trusted advisor and primary point of contact for clients.
• Ensure the highest standards of service quality, accuracy, and professionalism in all project deliverables and customer interactions.
• Monitor customer satisfaction and proactively address issues to ensure successful project outcomes and long-term client relationships.

Cross-Functional Collaboration

• Work closely with Marketing, Finance, and Operations.
• Contribute to strategic planning and business reviews.

Qualifications&Experience

• 2-5 years experience in Project management.
• Proven experience in Facility Management Industry or similar (must have).
• Excellent analytical, communication, and interpersonal skills.
• Demonstrated commitment to customer service excellence, with the ability to build strong client relationships and manage stakeholder expectations.
• Strong attention to detail and a proven track record of maintaining high quality standards in project delivery.
• Ability to balance customer needs, operational requirements, and commercial objectives while delivering outstanding service.
• Proficiency in CRM systems and data-driven decision-making.
• Fluent in English and German; additional languages are a plus.

What we offer?

• Competitive salary and performance-based incentives.
• Opportunity to lead and grow a dynamic sales organization.
• Direct impact on business growth and market expansion.
• Collaborative and innovative work environment.
• Career development and leadership opportunities.

Company Values

At Crown we pride ourselves with the quality we deliver and values we stand by.

We are CARING about people and their experience

Always DETERMINED to do our best and to always keep improving

We are genuinely THERE when our customers and colleagues need us

We encourage the SHARING of knowledge amongst each other

We continuously remain OPEN-MINDED to stay innovative

Crown is an equal opportunities employer

We are committed to providing equalemployment opportunities to all qualified individuals without regard to race, religion, sex, pregnancy, nationality, physical and mental disability, sexual orientation, gender identity, military status, or any other characteristic protected by law.

Crown welcomes applications from all suitably qualified candidates eligible to live and work in the designated geographical region. We are committed to diversity, and to employee well-being, engagement and development.