product manager for licensing and administration

Enfint; Berlin; Hybrid; EUR 110.000 - 170.000; Vollzeit

Benefits dieser Stelle

Relocation support

Free meals and snacks

On-site gyms or sports club stipends

Internal events

Learning and development opportunities

Flexible work schedule

Zusammenfassung

JetBrains ищет руководителя продукта BAD Product в Берлине. Вы будете формировать видение, стратегию и дорожную карту, руководствуясь данными и исследованиями пользователей.

Ваша задача — устранить фрагментацию путей клиентов и обеспечить устойчивый рост метрик использования и поддержки. Требуется опыт управления сложными SaaS/enterprise/B2B продуктами, умение работать с API, данными и системной архитектурой, а также свободное владение английским.

Qualifikationen

• Обладание результатами выше задач и фокус на исходах.
• Умение работать с технической сложностью и системным мышлением.
• Опыт принятия решений на основе данных и пользовательских исследований.

Aufgaben

• Определять стратегию и дорожную карту BAD Product.
• Изучать пользовательские боли через исследования, данные поддержки, телеметрию и фидбек команды.
• Картировать и улучшать пути клиентов: покупки, подписки, лицензии, администрация.
• Выявлять пропуски и противоречия между подсистемами для единого UX.
• Сотрудничать с инженерией, дизайном, аналитикой и QA от идеи до релиза.
• Определять ключевые метрики и отчитываться по ним.
• Объяснять направление продукта стейкхолдерам и командам.

Kenntnisse

Ownership of outcomes

Systems thinking

Data-informed decisions

Cross-functional collaboration

SaaS/enterprise/B2B product

Product discovery & user research

Roadmap prioritization

English fluency

Technical depth

Telemetry & analytics

Jobbeschreibung

Описание:

JetBrains creates intelligent software development tools for developers and teams. Its products are used by more than 15 million users and over 300,000 companies to solve complex problems and improve development team productivity.

Задачи:

• Lead the strategy for BAD Product
• Define and execute the product vision, strategy, and roadmap for BAD Product systems
• Uncover user friction through customer research, support data, telemetry, and internal team feedback
• Map and improve end-to-end customer journeys covering purchasing, subscriptions, licensing, and administration
• Identify gaps, overlaps, and inconsistencies across sub-systems to build a clear, unified user experience
• Partner with engineering, design, analytics, and QA from early discovery through launch and continuous iteration
• Define and track key product metrics for adoption, conversion, and support demand
• Communicate product direction, trade-offs, and progress clearly to cross-functional stakeholders
• Build a seamless and resilient licensing and administration experience
• Clarify ambiguous systems and simplify fragmented customer flows
• Establish reliable product metrics and remove friction for developers and admins

Требования:

• Demonstrated ownership of outcomes, not just task completion
• Focus on underlying problems and desired outcomes rather than immediate feature requests
• Comfort with technical complexity, trade-offs, and systems thinking
• Preference for quality, long-term sustainability, and user trust over short-term fixes
• Ability to make grounded decisions using customer research, analytics, and experimentation
• Strong collaboration skills across multidisciplinary teams and distinct business areas
• Proven track record of managing technically complex SaaS, enterprise, or B2B product areas end to end
• Hands-on experience driving product discovery, user research, and roadmap prioritization
• Experience navigating complex customer journeys, multi-team dependencies, and cross-functional stakeholders
• Experience making data-informed decisions using telemetry, product metrics, and experimentation
• Ability to work comfortably with engineering teams on technical details, APIs, data models, and system integrations
• Fluency in English

Условия:

• Strong base salary with competitive pay reflecting skills and experience
• Flexible work schedule with the option to work from home or from the office
• Extra time off
• Learning and development opportunities, including conferences, courses, and language classes
• Relocation support is available
• Free meals and snacks
• On-site gyms or sports club stipends
• Internal events
• Benefits may vary depending on location