Principal Solution Architect (Presales Lead AI)

Brighter AI; Berlin; On-site; EUR 65,000 - 90,000; Full time

Benefits offered by this job

Cool office in the heart of Berlin

Gym membership

Public transport package

Job summary

Brighter AI in Berlin is seeking an artificial intelligence solution prototyping and sales support consultant who obsesses about customer problem solving, solution improvements. You will enable sales by researching requirements, building PoCs, and tailoring our AI solutions for video and media data.

You will demonstrate solutions to customers, identify issues and opportunities for product improvements, develop prototypes, and manage inquiries via ticketing and email.

Qualifications

• Passion for great customer experience and sales enablement.
• More than 3 years in solution engineering, presales, or customer support.
• Knowledge of Python on Linux environments.
• Experience with SaaS, AI, or video management systems is a plus.

Responsibilities

• Research requirements, build PoCs, and tailor AI solutions for clients.
• Demonstrate solutions to potential customers and identify issues.
• Identify opportunities for product improvements and new features.
• Develop prototypes based on customer requirements.
• Manage inquiries via ticketing system and email.
• Improve team efficiency with FAQs, online community, and documentation.

Skills

Python programming

Linux

Kubernetes

Containers

English fluency

Communication skills

SaaS experience

Video management systems

Milestone XProtect

Docker

Tools

Milestone XProtect

Docker

Kubernetes

Job description

• We are looking for an artificial intelligence solution prototyping and sales support consultant to obsess about customer problem solving, solution improvements, and opportunities for growth
• You will enable sales by researching requirements, building PoCs, and modifying our AI solutions. Our solutions are at the forefront of AI development: Video and media data models and training, and you help create value with them
• You enable sales roles with strong solution designs, demonstrate solutions to potential customers, identify customer issues and identify opportunities for product improvements
• You develop prototypes and proof-of-concepts based on customer specific requirements
• You will manage and respond to customer and partner inquiries via our ticketing system and email
• You improve team efficiency (AI methods/FAQs, online community, documentation)

Benefits

• Cool office int the heart of Berlin
• Gym membership
• Public transport package

You must have a passion for great customer experience, sales enablement, and strong technical skillsExperience with containers in scaled Kubernetes cloud environmentsMore than 3 years of experience in solution engineering, presales, or customer support or other technical roles with customer contactKnowledge of Python programming on Linux environmentsAt least 8 years of experience as a consultant or software developerStrong communication skills and are fluent in EnglishExperience with SaaS, computer vision, AI, or video management systems is a plusExperience with Milestone XProtect or other VMS technology is a plusA good understanding of on-premise and embedded AI technology is a plusWe expect a very low frequency of travel of less than once per month