Principal Product Designer – Loyalty Design Team (Berlin)
Job Overview
Lead the design of Zalando’s Plus loyalty experience, owning the vision, executing projects, and mentoring junior designers, while collaborating with product, engineering and commercial stakeholders.
Responsibilities
- Define the North Star Vision: shape the strategic UX and visual direction for the loyalty ecosystem.
- Drive cross‑functional alignment with product, engineering and brand leadership.
- Own the conceptual ambition of the Plus program – design sophisticated, gamified systems such as missions and tier levels.
- Champion the evolution of the design system, setting new visual principles, motion frameworks and interaction standards.
- Lead discovery‑driven exploration: conduct design sprints, run rapid prototyping, test AI‑driven or 0‑to‑1 concepts.
- Elevate the community: mentor senior designers, run masterclasses, critiques and thought‑leadership activities.
Qualifications
- Master of Product Craft – proven track record of architecting visually rich, customer‑facing digital products.
- Refined aesthetic lens – exceptional visual storytelling, hierarchy, typography, colour and layout skills.
- Bridge brand and product – translate brand DNA into a living design system that drives user goals.
- Systemic yet creative – advanced prototyping and design‑system expertise, knowing when to break rules.
- Influential communicator – clear, confident rationale, aligning engineers, product managers and executive stakeholders.
- Driven by experimentation – growth mindset, validating ideas via rapid prototyping, user data and continuous testing.
- Design for everyone – unwavering accessibility and inclusive design advocate.
- Elevate the room – natural mentor, raising quality bars through constructive feedback.
- Strong foundational UX/UI skills, experience with A/B testing, product analytics, design experiments, concept design methods and user research.
Additional Information
This is a temporary, limited‑term contract covering a parental leave of absence.
We ask that applicants refrain from including personal details such as photo, age or marital status in the CV to ensure a fair evaluation based solely on qualifications and skills.
If you require any accommodations during the hiring process, please let us know – we are committed to providing an accessible candidate experience.
Benefits
- 27 days of holiday per year for full‑time employees (up to 30 days after 10 years of service)
- 2 paid volunteering days per year
- Hybrid working model – up to 60% remote per week (team‑specific)
- Work from abroad for up to 30 working days a year
- Employee shares program
- 40% off fashion and beauty products, 30% off Lounge by Zalando and external partner discounts
- Relocation assistance (subject to prior agreement)
- Family services, including counselling and support
- Health and wellbeing options (Wellhub, formerly Gympass)
- Mental health support and coaching
- Development via training platform and biannual peer‑to‑peer review