Principal Consultant Consumer Goods & Retail Transformation (m/f/x)

ORBIS SE; Saarbrücken; Hybrid; EUR 90,000 - 130,000; Full time

Benefits offered by this job

Flexible work arrangements (remote,hyb

Pension schemes

Company loan

Company bicycle

Microsoft Learning Paths

Job summary

ORBIS SE is seeking a Principal Consultant for Consumer Goods & Retail Transformation to advise on strategic direction and lead transformation initiatives across the customer journey. You will analyse processes, develop roadmaps, and facilitate workshops with stakeholders, translating business requirements into CRM, data, and AI solutions.

You will also contribute to sales/pre-sales activities, craft industry concepts, and support project teams as a technical sparring partner while expanding the

Qualifications

• Several years’ professional experience in consumer goods/retail.
• Strong understanding of customer experience, CRM, data and AI.
• Ability to present at specialist and management levels.
• Strong analytical, conceptual and communication skills with customer focus.
• Very good command of German and English; travel willingness.

Responsibilities

• Advise clients on strategic direction and transformation initiatives.
• Analyze processes, identify optimisation opportunities, and develop roadmaps.
• Facilitate workshops across specialist and management levels.
• Link business requirements with CRM, data and AI capabilities.
• Support sales/pre-sales with industry and solution concepts; contribute to client meetings.

Skills

Industry experience

CRM & data

Analytical skills

Communication skills

German & English

Willingness to travel

Tools

CRM systems

AI concepts

Job description

Become part of the ORBIS group!

Innovative spirit and confidence in the abilities of each individual are the driving forces that have allowed ORBIS to operate successfully in the market for over 40 years and to grow steadily.

Do you combine strategic thinking with in-depth industry expertise and want to drive sustainable change? As a Principal Consultant for Consumer Goods & Retail Transformation (m/f/x), you will advise our clients on the strategic direction and successful implementation of transformation initiatives. Drawing on your in-depth understanding of the requirements of the consumer goods and retail sectors, you will analyse existing business processes, identify opportunities for optimisation and, together with the relevant stakeholders, develop future-productive visions and roadmaps across the entire customer journey. You will facilitate workshops at both specialist and management levels, linking business requirements with the capabilities of modern CRM, customer experience, data and AI solutions. In this way, you will translate innovative ideas into concrete concepts with measurable added value. Furthermore, you will support our sales and pre-sales activities by developing compelling industry and solution concepts, and contribute your expertise to client meetings, pitches and strategic initiatives. As a technical sparring partner, you will support project teams on complex transformation projects and play an active role in further developing our consultancy portfolio for the consumer goods and retail sectors.

What Else Your Microsoft Job Offers You

• An innovative and forward-looking working environment thanks to a wide range of (digitalisation) topics, such as AI
• Tailored personal and professional development, e.g. through certifications and Microsoft Learning Paths
• Flexible working arrangements, whether remote, hybrid or on-site
• Attractive remuneration packages, including pension schemes and other benefits, such as various health initiatives, a company loan and a company bicycle
• Opportunities for personal responsibility, professional growth and creative problem-solving
• Short lines of communication and a dedicated, supportive and strong team

Your Profile

• Several years’ professional experience in the consumer goods and/or retail sector, ideally in a consultative, strategic or specialist role
• A sound understanding of customer experience, CRM, data and AI, and their potential for further developing business processes and customer relationships
• Ability to present yourself confidently at both specialist and management levels, and to successfully bring together different stakeholders and teams
• Strong analytical, conceptual and communication skills, as well as a high degree of customer focus
• Very good command of German and English, and a willingness to travel for project-related work

Do you share our passion and our vision for the future?

We look forward to hearing from you!

ORBIS SE is an internationally active software and business consulting company that focuses on the solutions of the market leaders SAP and Microsoft. Founded in 1986, the ORBIS Group currently employs more than 950 people at national and international locations.

ORBIS SE

Human Resources

Nell-Breuning-Allee 3-5, D-66115 Saarbrücken

Contact: Sabine Bach, Phone [phone]