People OPS & Office Manager, DACH

Upway; Berlin; On-site; EUR 42,000 - 56,000; Full time

Benefits offered by this job

Ownership of HR & office scope

Direct line to GM DACH

Process scale for fast-growing team

Mission-driven company

Job summary

Upway is seeking a People OPS & Office Manager for the DACH region based in Berlin. You will own people operations, payroll coordination, contracts, and end-to-end employee lifecycle, while managing office services for Upcenter and warehouse teams.

You will ensure German labour compliance, partner with external payroll/accounting providers, and drive process improvements to scale a fast-growing team. Fluency in German and strong English are required.

Qualifications

• 3+ years in HR administration, people ops or office management.
• Hands-on with German payroll coordination with external payroll partner.
• Strong organizational skills and discretion with confidential information.
• Fluent German and very good English (written and spoken).
• Experience with HR tools (e.g. Personio) and Google Workspace/Excel.

Responsibilities

• Payroll: prepare monthly payroll with accountant/provider and check payslips.
• Contracts & lifecycle: draft/ manage contracts, onboarding and offboarding end-to-end.
• Safety & compliance: ensure compliance with German labour law and internal HR policies, manage records.
• Office management & events: manage office services, suppliers, budget and events for Berlin sites.
• Process improvements: identify gaps and implement scalable HR/office processes.

Skills

Payroll coordination

Office management

Organization

Attention to detail

Discretion

English proficiency

German fluency

Tools

Personio

Google Workspace

Excel

Job description

People OPS & Office Manager, DACH

Department: HR

Employment Type: Full Time

Location: Berlin

Description

Upway is the leading platform selling refurbished e-bikes in Europe and the US. Our mission is to make electric mobility accessible to everyone. As People OPS & Office Manager, you will own the people operations and office backbone of our DACH organization.

You will play a critical role across people operations (payroll, contracts, employee lifecycle), HR administration and compliance, and office management for our Berlin sites (Upcenter and managers), working closely with the GM DACH and our external partners (accountant, payroll provider, service providers).

This role is ideal for a highly organized, people person, detail-oriented person who thrives on running reliable processes autonomously in a fast-paced environment.

Key Responsibilities

• Payroll: prepare monthly payroll with our accountant/payroll provider (working hours, sick leave, vacation), check payslips


• Contracts and employee lifecycle: draft and manage employment contracts, amendments and certificates; run onboarding and offboarding end-to‑end (paperwork, equipment, system access)


• Safety and people compliance: ensure compliance with occupational health and safety requirements, maintain employee records, ensure compliance with German labour law and internal HR policies, and act as first point of contact for warehouse staff and operations in Berlin regarding people topics.


• Office management & team events: manage office services and supplies (incl work clothes), own the relationships with service providers, handle mail and document filing, manage the office budget


• Process improvements: identify gaps in HR and office processes and fix them so they scale with the team

Skills, Knowledge and Expertise

• 3+ years of experience in HR administration, people operations or office management, ideally in a startup or scale-up


• Hands‑on experience with German payroll preparation and coordination with external payroll accountant, employment contracts


• Exceptional organization, attention to detail and discretion with confidential information


• Service Orientation: Solution‑driven, with a genuine drive to make colleagues work easier.


• Familiarity with HR tools (e.g. Personio) and strong Google Workspace/Excel skills


• Fluent German and very good English (written and spoken)

Benefits

• Full ownership of your scope: you are the reference for people operations and office management in DACH, not one piece of a large HR department


• Direct line to the GM DACH and the leads: close collaboration with leadership and visibility on how the organization runs


• Build, not just maintain: shape and scale the processes behind a fast-growing team across office and warehouse (UpCenter) staff in DACH


• Mission-driven company: help make electric mobility accessible while extending the lifecycle of e-bikes