Patient Registration Clerk

Reid Health; Berlin; Vor Ort; EUR 17.000 - 22.000; Teilzeit

Zusammenfassung

2001 ROSE Surgery is seeking a Patient Registration Clerk to manage patient entry, collect essential information, and assist with scheduling and consent processes. You will answer phones, direct visitors, and support preoperative activities to ensure smooth patient flow.

The role emphasizes accurate data collection, insurance coordination, and compassionate patient interactions in a fast-paced surgical setting.

Qualifikationen

• High School Diploma is preferred.
• Must have good knowledge of all Insurances, order transcription experience, and good people skills.

Aufgaben

• Interview patients to collect demographic, insurance, and emergency contact information.
• Explain department policies and the surgical process to patients and families.

Kenntnisse

Customer service

Interpersonal skills

Phone etiquette

Data entry

Ausbildung

High School Diploma preferred

Tools

Workday

Jobbeschreibung

Patient Registration Clerk

2001 ROSE Surgery

Schedule: Day Shift. Part-time. 24 hours weekly. 8:30am-5pm Monday, Tuesday, Wednesday.

About the Position

The Patient Registration Clerk facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner. Obtain specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes. Interviews patients for limb alerts, latex allergies, explains policies of the department, and educates patient and family members of the surgical process. Answers incoming phone calls. Directs patients and visitors appropriately through wayfinding.

Overview of Responsibilities

• Promotes mission statement.
• Uses the computer to interview incoming surgical patients prior to admission to gather the appropriate demographic, insurance, and emergency contact information.
• Ensures hospital general consent is signed.
• Describes the Patient Bill of Rights to patient and ensures they received it.
• Describes the surgical process to patients and family members.
• Prepares discharged medical record and sends to the medical records department.
• Answers all incoming phone calls and directs the phone calls to the appropriate department.
• Checks the next day's charts for the appropriate times.
• Communicates with the preoperative nurses, recovery nurses, and the board runner for any changes in the schedule for the day of procedures.
• Helps the preadmission testing clerks with any packets they may need made.
• Helps to place supply orders.
• Maintains Workday assignments.
• Places appropriate family members in the consultation room for the physicians.
• Escorts family to the appropriate recovery rooms.
• Places work orders.
• Distributes appropriate supplies to the correct departments.

This list of duties and responsibilities is not intended to be all-inclusive and can be expanded to include other duties or responsibilities that management deems necessary.

Education & Experience

• High School Diploma is preferred
• Must have good knowledge of all Insurances, order transcription experience, and good people skills