OTC Analyst

aptiv; Deutschland; Hybrid; EUR 52.000 - 76.000; Vollzeit

Benefits dieser Stelle

Private health care (Signal Iduna)

Life insurance

Well-Being Program

Hybrid work (min. 47 days/yr remote)

Employee Pension Plan

Multisport card

Zusammenfassung

Aptiv in Germany is seeking an OTC Analyst to manage collections workflows, resolve customer financial inquiries, and maintain accurate accounting records.

You will work with SAP, Excel, and cross-functional teams to ensure timely reconciliations, statements, and reporting, while focusing on process improvements and KPIs.

Hybrid work arrangements, a supportive team, and a strong benefits package accompany this role.

Qualifikationen

• Bachelor's degree in Finance, Accounting, or related field.
• 2+ years of relevant work experience.
• Proficient knowledge of SAP systems.
• Fluent English communication (written and verbal); additional language skills are advantageous.
• Advanced Excel skills.
• Strong analytical abilities and excellent communication skills.

Aufgaben

• Manage collections and resolve customer financial inquiries.
• Oversee due and overdue balances using Collections workflows.
• Engage with customers via phone, email and other channels.
• Address discrepancies (quantity, price, warranty, freight, etc.).
• Prepare and distribute customer statements and reports.
• Generate Past Due reports and forecasts.
• Contribute to process improvements and project teams.

Kenntnisse

Fluent English

Advanced Excel

Analytical skills

Communication skills

Ausbildung

Bachelor's degree in Finance, Accounting, or related field

Tools

SAP

Jobbeschreibung

Your Role:

As an OTC Analyst , your daily work will be related to:

• Collections Management
• Resolving customer financial inquiries professionally and efficiently
• Managing due and overdue balances through Collections Workflow tools
• Engaging with customers via phone, email, and other communication channels
• Addressing and resolving discrepancies (Quantity, Price, Warranty, Customer, Freight, etc.)
• Financial Reporting & Documentation
• Preparing and distributing customer account statements
• Generating timely reports including Past Due reports and Forecasts
• Creating and maintaining comprehensive desktop procedures
• Process Improvement & Collaboration
• Identifying opportunities for continuous process improvement
• Contributing to project teams as needed
• Escalating and following up on issues through appropriate channels
• Ensuring Key Performance Indicators are met and service excellence is maintained
• Collaborating effectively with other departments
• Participating in scheduled conference calls

Your Background:

• Bachelor's degree in Finance, Accounting, or related field
• Minimum 2 years of relevant work experience
• Proficient knowledge of SAP systems
• Fluent English communication skills (both written and verbal); additional language proficiency is advantageous
• Advanced Excel skills
• Strong analytical abilities and excellent communication skills

Why join us?

You can grow at Aptiv. Aptiv provides an inclusive work environment where all individuals can grow and develop, regardless of gender, ethnicity or beliefs.

You can have an impact. Safety is a core Aptiv value; we want a safer world for us and our children, one with: Zero fatalities, Zero injuries, Zero accidents.

You have support. We ensure you have the resources and support you need to take care of your family and your physical and mental health with a competitive health insurance package.

Your Benefits at Aptiv:

• Private health care (Signal Iduna) and Life insurance for you and your beloved ones
• Well-Being Program that includes regular webinars, workshops, and networking events
• Hybrid work (min. 47 days/yr of remote work, flexible working hours)
• Employee Pension Plan paid by the employer (you get + 3,5% on each gross salary)
• Access to sports groups and Multisport card

Aptiv is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other characteristic protected by law.