Operations Intern, Stuttgart

Upway; Stuttgart; Vor Ort; EUR 22.000 - 27.000; Teilzeit

Benefits dieser Stelle

Hands-on learning

Diverse team exposure

Impactful projects

Zusammenfassung

Upway, the leading platform for refurbished e-bikes in Europe, is hiring an Operations intern in Stuttgart to join the Operations team. You will help analyze and improve key parts of our operational flow, work with data, and support our mission to scale efficient, high-quality operations.

You will train warehouse technicians, collaborate with Tech, Finance, and Marketing, and gain hands-on experience in a fast-growing company building accessible electric mobility.

Qualifikationen

• Fluent German and English required.
• Strong problem-solving skills.
• Detail-oriented with a focus on operational excellence.
• High energy and willingness to learn and improve operations daily.

Aufgaben

• Analyze, improve and own key parts of the operational flow to drive daily improvements.
• Dig into data to identify optimization opportunities.
• Design and implement processes to enhance customer experience and cost efficiency.
• Set up tools and dashboards to monitor operations and ensure data cleanliness.
• Train Warehouse Technicians to maintain quality and speed on the floor.
• Collaborate with Tech, Finance, and Marketing to support rapid growth.

Kenntnisse

German

English

Problem solving

Attention to detail

Operational excellence

Jobbeschreibung

Description

Upway is the leading platform selling refurbished e-bikes in Europe and the US. In two years, we have given a new life to over 20,000 e-bikes, and we are continuing to grow fast! Germany has now become our largest market, and we are hiring an Operations intern to join our Operations team.

Department: Operations

Location: Stuttgart

Compensation: €2,000 - €2,409 / month

The Operations team’s role is to build and improve our processes in order to offer a seamless customer experience. This includes collecting bikes from sellers, inspecting and repairing them in our workshops, shipping them to consumers and managing after-sales support. Our goal is to build the most efficient, highest-quality and safest operation at scale, so we can refurbish over 1 million German e-bikes in the next 10 years!

Key Responsibilities

• Analyze, improve and take ownership of key parts of our operational flow, so that our operations get better every day
• Go deep into our data to find optimization opportunities
• Design and implement processes to optimize customer experience and financial efficiency
• Set up tools and dashboards to get an accurate view on operations and ensure data cleanliness
• Manage and train Warehouse Technicians on the floor to ensure quality and speed of execution
• Work closely with the rest of the company (Tech, Finance, Marketing) to support fast growth and expansion

Skills, Knowledge and Expertise

• Strong academic background
• Proficiency in German and English
• Great problem solving skills
• Attention to details and obsession for operational excellence
• High energy and a willingness to learn and to improve our operations every day!

Benefits

• You will work with and learn from incredibly talented people who have experienced building and scaling large, fast-growing businesses
• You will be given as much responsibility as you can take, so that you can learn as fast as possible during your time with us
• You will see your tangible impact every single day on the ground, and contribute to our mission of making electric mobility accessible to everyone