Operational Risk Manager - Retail Investments - Vice President (all genders)

JPMorganChase; Berlin; Vor Ort; EUR 90.000 - 140.000; Vollzeit

Zusammenfassung

J.P. Morgan in Berlin seeks an experienced Operational Risk professional to lead second line coverage for products and operations within a global financial services firm.

You will promote a strong risk culture, assess change programs, and provide independent challenge to senior stakeholders across regional and legal-entity dimensions.

Qualifikationen

• Experience in operational risk, compliance, audit, control management within financial services.
• Demonstrated ability to provide independent challenge and influence risk-based decisions with senior stakeholders.
• Knowledge of risk assessment, control evaluation, and governance reporting.
• Experience designing and executing monitoring and testing using data, metrics, and KRIs.
• Experience managing issues and events, including root-cause analysis and remediation.
• Strong written and verbal communication for committees and senior management.
• Fluency in English (written and verbal).
• Fluency in German (written and verbal) is preferred.

Aufgaben

• Lead second line of defense operational risk coverage for assigned products, services, and operations.
• Represent Operational Risk in governance forums, providing independent advice and constructive challenge.
• Assess change programs by identifying material risks and advising on readiness to proceed.
• Perform independent risk assessments across business-unit, regional, and legal-entity dimensions.
• Conduct deep-dive reviews of emerging risks and drive remediation and control improvements.
• Develop and execute risk-based monitoring and testing using data analytics and KRIs.
• Review operational risk events and conduct root-cause analysis to identify recurring themes.
• Support regulatory deliverables and interactions with BaFin and ECB.
• Support governance activities including risk appetite and committee reporting.

Kenntnisse

Operational risk

Compliance

Audit

Governance reporting

Stakeholder influence

English fluency

German fluency

Jobbeschreibung

Job Description

Join our European hub in Berlin and help shape retail investment products and services backed by the scale and expertise of a leading global financial services firm. This is an opportunity to influence a growing business while helping to protect customers, strengthen controls, and enable sustainable, risk-balanced growth.

Job Description

Join our European hub in Berlin and help shape retail investment products and services backed by the scale and expertise of a leading global financial services firm. This is an opportunity to influence a growing business while helping to protect customers, strengthen controls, and enable sustainable, risk-balanced growth.

Job Responsibilities

• Lead second line of defense operational risk coverage for assigned products, services, and operations, promoting a strong risk culture and effective stakeholder relationships
• Represent Operational Risk in working groups and governance forums, providing timely, independent advice and constructive challenge
• Assess change programs and new business initiatives by identifying material risks, challenging control design, and advising on readiness to proceed
• Perform independent risk assessments using qualitative and quantitative information across business-unit, regional, and legal-entity dimensions
• Conduct deep-dive reviews of emerging risks and potential control gaps; document outcomes, agree action plans, and track remediation through completion
• Develop and execute risk-based monitoring and testing using data analytics, business metrics, and key risk indicators (KRIs) to identify adverse trends and control weaknesses
• Review operational risk events and losses; challenge root-cause analysis, identify recurring themes, and drive sustainable remediation and control improvements
• Support legal-entity governance activities, including risk appetite support, material risk identification, and committee reporting
• Support regulatory deliverables, examinations, and interactions with relevant authorities, including the Federal Financial Supervisory Authority (BaFin) and the European Central Bank (ECB)

Required Qualifications, Capabilities And Skills

• Experience in operational risk, compliance, audit, control management, operations, or a comparable risk and control function within financial services
• Demonstrated ability to provide independent challenge, apply sound judgment, and influence risk-based decisions with senior stakeholders
• Knowledge of operational risk and control frameworks, including risk assessment, control evaluation, and governance reporting
• Experience designing and/or executing monitoring and testing using data, metrics, and key risk indicators (KRIs)
• Experience managing issues and events, including root-cause analysis, remediation planning, and follow-through to closure
• Strong written and verbal communication skills, including the ability to prepare clear materials for committees and senior management
• Strong analytical skills and attention to detail, with the ability to synthesize complex information into practical recommendations
• Fluency in English (written and verbal)

Preferred Qualifications, Capabilities And Skills

• Experience in retail investments gained in Operational Risk, Compliance, Audit, Control Management, Operations, or a comparable function
• Knowledge of the German retail investment market and relevant regulatory expectations
• Experience supporting operational resilience, third-party risk and outsourcing, data risk, and/or regulatory examinations
• Fluency in German (written and verbal)
• Familiarity with German and European regulatory bodies and frameworks relevant to retail investments (including BaFin and ECB)

#ICB

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About The Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

Risk Management helps the firm understand, manage and anticipate risks in a constantly changing environment. The work covers areas such as evaluating country-specific risk, understanding regulatory changes and determining credit worthiness. Risk Management provides independent oversight and maintains an effective control environment.