Onboarding Specialist

Jobgether; Germany; Hybrid; EUR 42,000 - 68,000; Full time

Benefits offered by this job

Competitive salary

Asynchronous working environment

Remote-first or hybrid working

Work remotely from abroad (short-term)

Career development and internal growth

Hardware provided

Innovative technology platform support

International, diverse team

Job summary

Jobgether is seeking an Onboarding Specialist based in Germany to oversee end-to-end onboarding across several countries. You will collect and verify employee documentation, prepare contracts, and coordinate country-specific requirements from start to first day, while ensuring accurate, compliant processes and strong client communication.

You will work with Legal, Payroll, Benefits, Finance, and Client Success teams to ensure smooth payroll registrations and benefits, and you will identify

Qualifications

• 2+ years in employee onboarding, HR administration, global mobility, payroll operations, or similar client-facing role.
• Experience onboarding across multiple countries is a strong advantage.
• Fluency in English, written and spoken.
• Strong organizational and multitasking abilities.
• Customer-oriented, consultative approach with proactive problem-solving.

Responsibilities

• Manage end-to-end employee onboarding across multiple countries, from case assignment to first working day.
• Guide clients and employees through onboarding, communicating requirements, deadlines, and next steps.
• Collect, review, and verify employee information for accuracy and compliance.
• Prepare employment contracts using templates and coordinate reviews and amendments.
• Coordinate country-specific onboarding requirements (medical exams, visas, tax forms, etc.).
• Collaborate with Legal, Payroll, Benefits, Finance, and Client Success to ensure arrangements and registrations before start date.
• Handle multiple cases simultaneously, prioritising workload and accuracy.
• Follow up on outstanding documents, approvals, and signatures, escalating delays after 24 hours if needed.
• Explain local employment practices and country-specific requirements to clients as advisory support.
• Support employees during onboarding and coordinate contract amendments during lifecycle.
• Maintain accurate records across internal platforms and CRM systems.
• Identify opportunities to optimise onboarding workflows and improve documentation.

Skills

Organisation

Attention to detail

Communication

Problem solving

Cross-functional collaboration

Tools

HubSpot

Confluence

CRM systems

HRIS

Job description

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for an Onboarding Specialist based in Germany.

As an Onboarding Specialist, you will play a key role in delivering a seamless onboarding experience for employees and clients across multiple countries.
You will oversee the entire onboarding journey, from collecting and verifying employee documentation to coordinating contracts and preparing employees for their first day.
Acting as a trusted point of contact, you will guide clients through international employment requirements and country-specific processes.
You will work closely with cross-functional teams, including Legal, Payroll, Benefits, Finance, and Client Success, to ensure every onboarding is accurate, compliant, and completed on time.
This role combines operational excellence, client relationship management, and problem-solving in a fast-growing international environment.
You will also have the opportunity to improve processes and contribute to a more efficient, accessible, and employee-friendly global employment experience.

Accountabilities

• Manage end-to-end employee onboarding across multiple countries, from initial case assignment through to the employee's first working day.

• Guide clients and employees throughout the onboarding process, clearly communicating requirements, documentation, deadlines, and next steps.

• Collect, review, and verify employee information and documentation to ensure accuracy, completeness, and compliance.

• Prepare employment contracts using established templates and coordinate contract reviews, signatures, and amendments when necessary.

• Coordinate country-specific onboarding requirements, including medical examinations, right-to-work documentation, visas, tax forms, and other local formalities.

• Collaborate with Legal, Payroll, Benefits, Finance, and Client Success teams to ensure all employment arrangements, payroll registrations, and benefits are in place before the employee's start date.

• Manage multiple onboarding cases simultaneously, prioritising workloads and maintaining high standards of accuracy and service.

• Proactively follow up on outstanding documents, approvals, and signatures, escalating potential delays or risks, particularly when contracts remain unsigned after 24 hours.

• Act as a trusted advisor to clients by explaining local employment practices, clarifying country-specific requirements, setting realistic expectations, and recommending practical solutions.

• Support employees throughout onboarding and coordinate contract amendments during their employment lifecycle.

• Maintain accurate and up-to-date employee and client records across internal platforms and CRM systems.

• Identify opportunities to optimise onboarding workflows, improve internal documentation, and enhance the overall client and employee experience.

Requirements:

• At least 2 years of experience in employee onboarding, HR administration, global mobility, payroll operations, or a similar client-facing position.

• Previous experience managing or supporting employee onboarding across multiple countries. Experience in Employer of Record (EOR), Professional Employer Organization (PEO), global employment, payroll, or HR technology environments is a strong advantage.

• Good understanding of international employment onboarding processes, including employee documentation, employment contracts, benefits enrolment, and local compliance requirements.

• Familiarity with employment contracts and contract amendments, particularly when working with established templates and procedures.

• Professional fluency in English, both written and spoken.

• Excellent organisational skills and attention to detail, with the ability to manage multiple cases, competing priorities, deadlines, and stakeholders simultaneously.

• Strong communication and interpersonal skills, with a customer-oriented and consultative approach to guiding clients through complex processes.

• Proactive problem-solving abilities, sound judgment, and confidence in identifying potential issues and escalating risks at an early stage.

• Ability to collaborate effectively with cross-functional teams, including Legal, Payroll, Benefits, Finance, Sales, and Client Success.

• Familiarity with HRIS, CRM, ticketing, and collaboration platforms. Experience with HubSpot and Confluence is considered a plus.

• Ability to thrive in a fast-paced, international, and remote working environment.

• A high level of discretion and professionalism when handling confidential employee and client information.

Benefits:

• Competitive salary, aligned with experience and qualifications.

• Asynchronous working environment offering flexibility and autonomy.

• Remote-first or hybrid working arrangements, depending on the nature of the position.

• Opportunity to work remotely from abroad for short periods.

• Career development and internal growth opportunities within a rapidly expanding international organisation.

• Access to the necessary hardware and equipment to perform your role effectively from day one.

• Opportunity to contribute to an innovative technology platform supporting global employment and borderless teams.

• Collaborative, diverse, and international working environment.

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.