Office Admin FM

RÉPERTOIRE CULINAIRE; Planegg; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A food distribution company based in Planegg is looking for a Sales Coordination & Administration professional to handle customer orders and support the sales team. The ideal candidate should have a Bachelor's degree, 2-5 years of experience in B2B sales administration, proficiency in Microsoft Dynamics NAV 365, and strong communication skills in German and English. This full-time role offers a great opportunity to work in a dynamic environment and contribute to customer satisfaction.

Qualifikationen

• 25 years of experience in sales administration, order management, or customer service in a B2B environment, preferably in the food or FMCG industry.
• Excellent command of German and English, with French as a plus.
• Strong organizational skills, attention to detail, and multitasking ability.

Aufgaben

• Process customer orders, quotations, and price lists accurately in Microsoft Dynamics NAV 365.
• Support the sales team with order management, invoicing, and delivery tracking.
• Respond to customer inquiries professionally via phone and email.

Kenntnisse

Data Entry

Microsoft Excel

Sales Support

Microsoft Dynamics NAV 365

Administrative Experience

Order Fulfillment

Ausbildung

Bachelor's degree in Business Administration or related field

Tools

Microsoft Dynamics NAV 365

Microsoft Outlook

Adobe Acrobat

Jobbeschreibung

The company

Répertoire Culinaire is specialised in the importation and distribution of high quality food products either chilled ambient or frozen. We operates in the United Kingdom Italy France Germany the United Arab Emirates Hong Kong Macau Vietnam CambodiaThailand Malaysia Singapore and Australia.

Our customer base is composed of Restaurants Hotels Independent Delicatessens Retailers and prestigious Food Halls.

Repertoire Culinaire is part of a family-controlled group whose origins lie in the production of premium Charcuterie Foie Gras and other Delicatessen products in France.

Sales Coordination & Administration

• Process customer orders quotations and price lists accurately and efficiently in Microsoft Dynamics NAV 365.
• Maintain up-to-date customer records product data and pricing information in the ERP system.
• Support the sales team with administrative tasks related to order management invoicing and delivery tracking.
• Communicate daily with logistics and warehouse teams to ensure on-time and accurate order fulfilment.
• Prepare sales reports KPIs and performance summaries for management review.
• Manage office purchasing activities including sourcing comparing suppliers and ordering equipment furniture and consumables.

Customer Service

• Respond to customer inquiries via phone and email in a professional and timely manner.
• Manage claims returns and product replacement processes.
• Maintain high customer satisfaction by providing proactive and solution-oriented support.

Finance & Documentation

• Assist with invoice control credit note issuance and coordination with the accounting department.
• Support the preparation of monthly sales forecasts and revenue analysis.
• Ensure all sales documentation complies with internal procedures and German legal standards.

Profile required

• Bachelors degree in Business Administration Commerce or related field.
• 25 years of experience in sales administration order management or customer service within a B2B environment (preferably in the food or FMCG industry).
• Proficiency in Microsoft Dynamics NAV 365 / Business Central is preferred.
• Excellent command of German and English (spoken and written); French is a plus.
• Strong organizational skills attention to detail and ability to multitask.
• Team-oriented proactive and service-minded personality

Key Skills

Data Entry, Adobe Acrobat, AS400, EDI, Microsoft Outlook, Cloud Architecture, Microsoft Excel, Quick Books, Administrative Experience, Order Fulfillment, Project Implementation, Sales Support

Employment Type: Full-Time

Experience: years

Vacancy: 1