Ocean Project Coordinator

Crane Worldwide Logistics; Bremen; Vor Ort; EUR 42.000 - 56.000; Vollzeit

Zusammenfassung

Crane Worldwide Logistics in Bremen is seeking an Ocean Freight Project Coordinator to support the planning, coordination and successful execution of customer projects and logistics activities across Germany.

You will collaborate with Project Managers, Operations, Sales and customers to ensure projects are delivered efficiently, accurately and in accordance with Crane's standards, maintaining documentation and stakeholder communication.

Qualifikationen

• 2–3 years' experience within freight forwarding, logistics or supply chain operations.
• Certificate in Logistics or related discipline preferred.
• Proficient in Microsoft Office.
• Experience with freight forwarding systems, preferably TMF.
• Customer-focused with proactive problem solving.

Aufgaben

• Support the coordination of customer projects from initiation through to successful completion.
• Assist in preparing project plans, implementation schedules and project timelines.
• Monitor project milestones and follow up on outstanding actions to ensure timely completion.
• Maintain accurate project documentation and project files.
• Coordinate internal and external meetings and distribute meeting minutes where required.
• Assist Project Managers with project reporting, tracking deliverables and customer communications.
• Support customer implementation and onboarding activities

Kenntnisse

Organisational skills

Coordination

Communication

Analytical thinking

MS Office

Ausbildung

Certificate in Logistics or related discipline

Tools

TMF

Jobbeschreibung

At Crane Worldwide Logistics, our people are at the heart of everything we do. We are a global supply chain solutions provider with a reputation for delivering exceptional service through innovation, collaboration and operational excellence.

Joining Crane means becoming part of a dynamic and entrepreneurial organisation where your ideas are valued, your contributions make a difference and your career can grow. We invest in our people through ongoing development, challenging opportunities and a culture that encourages continuous learning and collaboration across our global network.

Whether you are building your career or bringing years of experience, you'll have the opportunity to work alongside talented colleagues, solve complex logistics challenges and help shape the future of our business.

If you are looking for a company that values integrity, teamwork, accountability and customer focus, we invite you to join Crane Worldwide Logistics and be part of our continued success.

General Description.

Reporting to the Project Manager, the Ocean Freight Project Coordinator is responsible for supporting the planning, coordination and successful execution of customer projects and logistics activities across Germany.

Working closely with Project Managers, Operations, Sales, overseas offices and customers, the role ensures projects are delivered efficiently, accurately and in accordance with customer requirements and Crane Worldwide Logistics' operational standards.

The Ocean Freight Project Coordinator plays a key operational role by coordinating project activities, executing shipments within the Company's operating systems, maintaining accurate project documentation and supporting the achievement of operational service levels and Key Performance Indicators (KPIs).

The role requires excellent organisational skills, strong attention to detail, the ability to manage multiple priorities and a proactive approach to delivering exceptional customer service within a fast-paced freight forwarding environment.

Essential Job Functions.

Project Coordination.

• Support the coordination of customer projects from initiation through to successful completion.
• Assist in preparing project plans, implementation schedules and project timelines.
• Monitor project milestones and follow up on outstanding actions to ensure timely completion.
• Maintain accurate project documentation and project files.
• Coordinate internal and external meetings and distribute meeting minutes where required.
• Assist Project Managers with project reporting, tracking deliverables and customer communications.
• Support customer implementation and onboarding activities

Operational Execution & Systems

• Create, process and manage shipments within the Crane Worldwide Logistics operating system (TMF), ensuring shipment information is accurate, complete and maintained throughout the shipment lifecycle.
• Execute operational transactions within TMF in accordance with Company procedures and customer requirements.
• Ensure shipment milestones, status updates and operational documentation are accurately maintained within company systems.
• Coordinate transportation activities with Operations, Warehousing, Customs, Carriers and overseas offices to ensure seamless execution.
• Monitor shipment progress and proactively communicate updates to customers and internal stakeholders.
• Identify operational issues, delays or service exceptions and escalated them appropriately to minimise customer impact.
• Ensure all operational activities are completed in accordance with Crane Worldwide Logistics Standard Operating Procedures, customer requirements and applicable regulatory requirements.

Customer Service & Communication

• Act as a day-to-day contact for assigned customer projects.
• Provide timely and accurate updates regarding shipment and project status.
• Respond promptly to customer enquiries and requests.
• Build and maintain positive working relationships with customers, suppliers and internal stakeholders.
• Support Project Managers in delivering a high standard of customer service throughout the project lifecycle.

Operational Performance & Continuous Improvement

• Support the achievement of operational Key Performance Indicators (KPIs), including shipment quality, data accuracy, productivity, service performance and timely completion of operational activities.
• Maintain high standards of operational accuracy and compliance across all assigned work.
• Assist in identifying opportunities to improve operational efficiency and customer service.
• Support implementation of new operational procedures and best practices.
• Promote collaboration and knowledge sharing across departments.

Administration & Reporting

• Maintain project files and documentation in accordance with company procedures.
• Prepare project status reports and management updates.
• Monitor project costs and assist with maintaining accurate financial records.
• Support invoice verification and project billing processes where required.
• Ensure project information is accurately maintained within company systems

ADDITIONAL INFORMATION

• Employment is subject to German labour law and local contractual terms
• The role may require flexibility in working hours depending on project needs

Physical Requirements

• Talking, hearing and using hands to operate computer equipment
• Vision abilities required by this job include close vision and the ability to adjust focus

Other Skills & Abilities

• Good understanding of international freight forwarding and logistics operations.
• Experience working with freight forwarding operating systems, preferably TMF.
• Strong organisational and coordination skills.
• Excellent attention to detail and accuracy.
• Strong communication and interpersonal skills.
• Customer-focused with a proactive approach to problem solving.
• Ability to prioritise and manage multiple tasks within a fast-paced operational environment.
• Good analytical and problem-solving skills.
• Proficient in Microsoft Office applications.
• Ability to work effectively both independently and as part of a team

Education & Direct Work Experience

• Certificate in Logistics, Supply Chain, Business Administration or a related discipline is preferred.
• 2–3 years' experience within freight forwarding, logistics or supply chain operations.
• Experience coordinating shipments, customer projects or operational activities is desirable.
• Strong administrative and organisational experience.
• Experience working in a customer-focused environment

Certification & Licences

• Professional certification may be required in some areas.