Ocean Import Specialist

DEFRA JAS FORWARDING GMBH; Hamburg; Presencial; EUR 36.000 - 56.000; Jornada completa

Descripción de la vacante

DEFRA JAS FORWARDING GMBH in Hamburg is seeking an experienced import specialist to process ocean import shipments, ensuring compliance with laws, regulations, and company SOPs. You will receive and track bookings, prepare customs entries, coordinate with suppliers and customers, and handle billing and documentation with accuracy.

The role requires at least 3 years in imports and solid knowledge of US customs procedures.

Formación

• Minimum 3 years of experience in imports or equivalent education/experience.
• Knowledge of US customs laws, practices and regulations.
• Able to work in a team or independently.
• Strong written and verbal communication.
• Detail oriented and able to multitask.

Responsabilidades

• Receive and track customer bookings/orders.
• Send shipping instructions overseas per customer SOPs.
• Process Customs Entries and FDA related entries.
• Transmit information to ABI and monitor releases.
• Bill/Invoice each file and manage payment terms.
• Dispatch freight and confirm POD, updating systems.

Conocimientos

Organizational skills

Written and verbal communication

MS Office proficiency

Attention to detail

Multitasking ability

Teamwork and autonomy

US customs knowledge

Health and safety awareness

Interpersonal skills

Educación

High School Diploma or GED

Herramientas

Microsoft Office Suite

Descripción del empleo

To process and handle ocean import shipments for our customers, ensuring the highest quality standards and providing service solutions meeting or exceeding our customer’s requirements and company policies and procedures to ensure compliance with laws, regulations and best practices.

ESSENTIAL FUNCTIONS:

Receive and track customer bookings/orders. Send shipping instructions overseas according to customer instructions or established SOP’s. Notify customer of arrival and charges. This must apply to any delay notices and Customs/Exam holds. Applicable charges for any holds must also be advised to the necessary party concerned immediately after we receive our notification. Follow the guidelines specified by the company’s business process team. Process Customs Entries, i.e. classify invoice, file RLF entries, and enter electronic invoices. Own the process for FDA related entries. Review and prepare documentation with accuracy on every detail and aspect, not limited to but including Customs classification, I.T. number, commercial invoices, details, etc. Transmit information to ABI, verify results and make corrections if necessary, monitoring the release of customs and also any OGA as may apply (USDA, FCC, DOT… etc.). Check Customs release details and ensure any discrepancies are handled properly. Transmit payment of Customs duties as needed. Manage exceptions with involved parties and customer. Ensure that file contains all necessary document copies in proper sequence. Coordination of entry and break bulk shipments. Work with Sales on account implementation, ensuring a smooth transition from Sales to Operations. Answer all customer requests in accordance with our company standards and guidelines. Monitor closely any shipments moving on an I.T. and provide release, payment and delivery instructions within the allotted free time. Collect any COD monies owed before arranging delivery to the customer. Handle and manage all customer contact at file level regarding exceptions. Ensure highest level of data quality by processing the shipment accurately. Provide accurate job costing forecast - Ensure all payables, receivables and accruals are set and properly managed per company rules and guidelines. Work with vendors and overseas offices to dispute any incorrect payables at the earliest opportunity to maintain accurate accounting. Bill/Invoice each file to the respective customers paying close attention to payment terms for the responsible party. Assure that Original Bill of Lading requirements are met in a timely manner. Dispatch freight for delivery, maintaining communication with trucker throughout delivery. Confirm POD for each shipment and updating our system with POD information. Update Track and Trace proprietary applications. Assist Sales, Department Manager and Colleagues in compiling quotes by providing rates, tariffs, etc. Assure that file contains all necessary documents as set by company standards and filed promptly in appropriate location. Other duties as requested.

SUPERVISORY RESPONSIBILITIES:

None

QUALIFICATIONS:

Excellent organizational skills Excellent written and verbal skills Strong computer skills including Microsoft Office suite Detail oriented, able to multitask and meet deadlines Self-motivated, able to work in a team and independently Knowledge of US customs laws, practices and regulations Able to perform the essential duties of this position without posing a “direct threat” to the health or safety of self or others Able to interact positively and effectively with co-workers, subordinates and supervisors

EDUCATION AND EXPERIENCE:

High School Diploma or GED required Minimum 3 years’ experience in imports or combination of education and expertise required Experience and knowledge regarding import entry procedures, compliance, rules and regulations preferred Knowledge of First Port of Arrival (FPOA) entry processes is preferred FDA experience preferred Knowledge of Importer Security Filing (ISF) preferred Good working knowledge of OGA transactions preferred

ENVIRONMENT:

100% performed in climate-controlled internal office environment working under normal office conditions. Travel will be (up to__ %) required in support of the position’s responsibilities. While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands and fingers to feel and handle, reach with arms and hands, talk and hear. While performing the duties of this job, the employee frequently is required to stop, kneel and crouch, lift weight or exert a force up to a maximum of 25 pounds. This position requires employee to frequently work in a fluid, fast paced environment.

JAS prides itself on its exceptional service and competitive pricing that comes about through the hard work and skill of the people who make up the JAS organization. The mission of JAS is to focus on innovation and maintain a commitment to deliver the product securely and on time. This mission flows through its vast global network of 38 subsidiaries, hundreds of official agent locations, and 4,200+ employees across more than 90 countries. JAS' commitment to innovation in the fields of shipping, 3PL, and freight forwarding puts it in a unique class of select companies which concentrate on specialized projects as well as commodity shipping initiatives. JAS is a premier “go-to” company for those wishing to move cargo from anywhere in the world to anywhere else in the world. Through the use of advanced tracking technologies, sophisticated global communications, and a large team of experts across a broad spectrum of specialties, JAS is able to cost effectively handle the shipping of everything from tiny camera parts up to the massive components required to build an oil rig. Transporting cargo is a complex endeavor. JAS is the brand you can trust to satisfy your most demanding requirements.