NOC Operator

Manning Global AG; Oberursel (Taunus); Vor Ort; EUR 40.000 - 55.000; Vollzeit

Zusammenfassung

A technology consultancy in Oberursel, near Frankfurt, is seeking a NOC Operator. This role involves providing remote support in a complex optical network environment, monitoring customer networks, and implementing stability measures. Candidates should have a BSc or equivalent, with relevant telecommunications experience and fluency in German and English. This full-time position requires a strong team player with excellent communication skills.

Qualifikationen

• BSc and/or completed professional training as a communications electronics technician.
• 2 years of professional experience in a telecommunications environment.
• Technical knowledge of communications technology and protocols, ideally in DWDM, OTN layers.

Aufgaben

• Monitoring of customer network regarding failures in the core layer.
• Implementation of measures to ensure network availability and stability.
• Coordination of hardware replacement and RMA activities.

Kenntnisse

Communications technology knowledge

Team player

Resilience

Service orientation

Fluent in German

Fluent in English

Ausbildung

BSc or professional training as communications electronics technician

2 years of experience in telecommunications

Tools

MS Office (Excel, Visio)

Jobbeschreibung

Direct message the job poster from Manning Global AG

We are looking for a team member to join our NOC project in Oberursel, near Frankfurt am Main, Germany

Position Title

NOC Operator

Position Type

Full Time

Start Date

ASAP

Duration

TBD

SUMMARY

This is a technical role providing remote support in a complex optical network environment. The candidate will be required to develop and maintain an expertise on the products deployed within the customer’s network, supporting all aspects of support and implementation of the DWDM and OTN portfolio. The role is based in Oberursel, near Frankfurt, Germany.

Responsibilities

• Monitoring of customer network regarding failures in the core layer
• Implementation of measures to ensure network availability and stability
• Monitoring and analysis of network resources and capacities (quality management)
• Technical analysis of the malfunctions by degree and scope, SLA-based troubleshooting and incident management
• Coordination, monitoring, and guidance of on-site field service to ensure effective troubleshooting
• Coordination of hardware replacement and RMA activities
• Supporting the deployment of new optical architecture
• Support planning and validation of network extensions, reconfigurations within the network, software upgrades

Qualifications

• BSc and/or completed professional training as a communications electronics technician
• 2 years of professional experience in a telecommunications environment, or electrical engineer with focus on communication technology, preferably in optical networks
• Technical knowledge of communications technology and protocols, ideally in DWDM, OTN layers - Advantage
• Experience with MS Office applications (esp. Excel and Visio)
• Strong team player with “can-do” attitude
• High resilience and service orientation
• Great communication skills (internal and client-facing)
• Readiness to work in a 3-shifts operating model (24 hours a day, 7 days a week)
• Fluent written and spoken in German and English - mandatory;

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Engineering and Information Technology

Industries

IT Services and IT Consulting

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