About Dingli:
Dingli, founded in 2005, is a global leader in aerial work platforms (AWP) innovation. With subsidiaries across Europe, the Middle East, Asia-Pacific, and South America, our Dutch entity (established in 2022) drives European operations. We combine cutting-edge R&D with uncompromising quality to deliver advanced solutions worldwide.
Why Join Dingli?
- Shape the future of aerial work platforms in Europe's largest market
- Autonomy to manage your field operations across Germany
- Grow with a rapidly expanding global industry leader
Your Mission:
As a Mobile Service Technician for German Clients, you will ensure Dingli's aerial work platforms (AWP) and material handling equipment operate at peak performance. Your responsibilities include providing on-site technical support through maintenance, inspections, and repairs across Germany, guaranteeing the safety and efficiency of customer equipment.
Key Responsibilities:
- Perform maintenance, inspections, and repairs on aerial work platforms at customer sites
- Respond promptly to service requests and troubleshoot issues as they arise
- Document service activities and manage inventory of parts required for repairs
- Conduct training sessions for customers on equipment operation and maintenance
- Provide feedback and recommendations for product improvements based on field experience
- Collaborate with management and engineering teams to address any product design or performance issues
- Build and maintain strong relationships with customers, understanding their needs and ensuring satisfaction
Requirements
- Technical degree / equivalent experience in mechanical engineering or a related field
- Proven experience as a service technician, preferably in the aerial work platform / heavy machinery industry
- Strong knowledge of electrical and hydraulic systems
- Experience with equipment rental companies in Germany is highly desirable
- Valid EU driver's license and readiness for frequent travel within Germany and occasionally across Europe
- Excellent problem-solving skills and ability to work under pressure
- Strong communication skills, with fluency in both English and German, written and spoken
- Ability to manage multiple tasks in a dynamic environment