Microsoft Teams Voice Engineer DACH Region

M365Connect; Hamburg; Hybrid; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

A technology consultancy is seeking an experienced Microsoft Teams Voice Engineer to design and implement secure voice infrastructures integrated with Microsoft Teams. You will be responsible for implementing key features, troubleshooting voice quality issues, and managing communication with telecom providers. Strong communication, knowledge of SIP and VoIP protocols, and experience with voice architecture are essential. Join a community of experts and enjoy a flexible work setup that fosters work-life balance.

Leistungen

Flexible work setup

Ongoing training support

Certificate support

Qualifikationen

• Experience with Microsoft Teams voice architecture and telephony systems.
• Knowledge of SIP, VoIP protocols, SBC configurations.
• Proficient in voice networking troubleshooting and monitoring tools.
• Strong communication and collaboration abilities.

Aufgaben

• Implement Microsoft Teams voice features: Call Queues, Auto Attendants, Direct Routing.
• Troubleshoot voice quality issues using network analytics.
• Manage SIP trunking and coordinate with telecom carriers.
• Assist with voice security controls, QoS, and compliance.
• Automate administration with PowerShell scripting.
• Provide training and documentation for communication teams.

Kenntnisse

Microsoft Teams voice architecture

SIP

VoIP protocols

Voice networking troubleshooting

Strong communication

Ausbildung

Relevant certifications

Tools

PowerShell scripting

Jobbeschreibung

About M365Consult

M365Consult connects Microsoft Teams voice and telephony system specialists with leading enterprises driving unified communications across the DACH region. We empower organizations by designing, deploying, and supporting scalable and secure voice infrastructures integrated with Microsoft Teams.

Role Overview

As a Microsoft Teams Voice Engineer, you will design and implement voice infrastructure with Direct Routing and Cloud PBX. You ensure high availability, security, and exceptional call quality while addressing complex telephony challenges. Collaboration with security and infrastructure teams aligns voice solutions with IT governance.

Key Responsibilities

• Implement Microsoft Teams voice features: Call Queues, Auto Attendants, Direct Routing.
• Troubleshoot voice quality issues using network analytics.
• Manage SIP trunking and coordinate with telecom carriers.
• Assist with voice security controls, QoS, and compliance.
• Automate administration with PowerShell scripting.
• Provide training and documentation for communication teams.

Required Skills & Qualifications

• Experience with Microsoft Teams voice architecture and telephony systems.
• Knowledge of SIP, VoIP protocols, SBC configurations.
• Proficient in voice networking troubleshooting and monitoring tools.
• Strong communication and collaboration abilities.
• Preferred certifications: Microsoft Teams Voice Engineer (MS-720), CISSP, CISM.
• Certificate and ongoing training support from M365Consult.
• Flexible work setup supporting work-life balance.
• Join a community of collaboration technology experts.

Next Steps

Apply with M365Consult and lead voice innovation for enterprises across Germany and the DACH