Member Experience Representative - $21/HR

TEKsystems; Deutschland; Hybrid; EUR 30.000 - 33.000; Vollzeit

Benefits dieser Stelle

Medical benefits

Dental benefits

Vision benefits

401(k) Plan

Life Insurance

Disability insurance

Health Spending Account

Transportation benefits

Employee Assistance Program

Time Off

Zusammenfassung

TEKsystems is seeking Member Experience Reps to assist members and providers with benefits verification and claims status questions. This contract-to-hire role is based in Bloomington, MN, with a hybrid schedule after 90 days.

Initial training runs 3 weeks, 9:00 am–3:30 pm, totaling 30 hours per week, followed by 40-hour weeks. Availability from 7 am to 7 pm is requested, with preference given to shift requests.

Qualifikationen

• 1+ years of administrative or call center experience

Aufgaben

• Handle 50-60 incoming calls daily.
• Assist members and providers with benefits, claims status, and eligibility inquiries.

Kenntnisse

Call center experience

Administrative experience

Jobbeschreibung

Now Hiring for Member Experience Reps to help answer calls from members and providers regarding benefit verification and claims status questions!!

Description

Administers health insurance benefits for our members and our reps take calls from providers and members regarding claims, benefits, and eligibility.

50-60 incoming calls daily.

Qualifications

1+ years of administrative or call center experience

Shift

Training hours will be 3 weeks, 9am-3:30pm (30 hours/week)

After training; you will be working 40 hours a week; they would like availability from 7am-7pm and will be awarded a set 8 hr shift in that time frame; they will try to take shift requests in a preference ranking of your preferred shifts

Hybrid schedule after 90 days!!

Job Type & Location

This is a Contract to Hire position based out of Bloomington, MN.

Pay and Benefits

The pay range for this position is $25.82 - $25.82/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your jobclassification and length of employment. Benefits are subject to change and may besubject to specific elections, plan, or program terms. If eligible, the benefitsavailable for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Bloomington,MN.

Application Deadline

This position is anticipated to close on Aug 31, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands‑on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI)

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.