Medical Support Assistant (Office Assistant)

Military Treatment Facilities under DHA; Landstuhl; On-site; EUR 34,000 - 43,000; Full time

Job summary

Military Treatment Facilities under DHA in Landstuhl, Germany, seeks a Medical Support Assistant (Office Assistant) to support front-desk operations and patient check-in processes. The role involves handling face-to-face and telephone interactions, verifying demographics, and ensuring accurate pre-registration before clinical encounters.

The position uses a Direct Hire Solicitation with overseas pay considerations and may include relocation incentives for highly qualified candidates.

Responsibilities

• Conduct comprehensive face-to-face and telephone check-in procedures, verifying patient demographic data.
• Confirm third-party insurance coverage and update pre-registration requirements prior to clinical encounters.

Job description

Medical Support Assistant (Office Assistant)

• Hiring Agency: Military Treatment Facilities under DHA

About the Position: Locality pay does not apply in the overseas area. Pay retention may be offered to selected applicants for positions at overseas locations. Pay retention will not be offered as an incentive for employees moving between overseas positions. Recruitment or relocation incentives MAY be authorized for highly qualified candidates. This is a Direct Hire Solicitation

Key Responsibilities

Conduct comprehensive face-to-face and telephone check-in procedures, verifying patient demographic data, confirming third-party insurance coverage, and updating pre-registration requirements prior to clinical encounters.

Requirements & Education

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.

For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Frequently Asked Questions

Which agency is hiring for this position?

This position is with Military Treatment Facilities under DHA, Department of Defense.

What is the salary for this position?

The posted pay range is $37937 – $48377/yr.

What is the application deadline?

Applications close on 2026-10-22.

Who is eligible to apply?

This position is open under the 'Public' hiring path.

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