Market Manager

airbnb, Inc.; Berlin; Vor Ort; EUR 50.000 - 70.000; Vollzeit

Benefits dieser Stelle

Bonus

Equity

Employee Travel Credits

Zusammenfassung

Airbnb, Inc. is seeking a Market Manager for Hotels in Berlin to drive expansion in the DACH and CEE region. You will engage with hotels to enhance Airbnb's market presence while ensuring effective management and acquisition of high-quality inventory.

Key responsibilities include building relationships with partners, optimizing service offers, and leveraging data for strategic growth. The ideal candidate has over 5 years of sales experience and is fluent in English and German.

Qualifikationen

• 5+ years of experience in new sales and account management.
• 2+ years of experience in the tech/travel industry is a plus.
• Proven experience working cross-functionally.

Aufgaben

• Build and expand partner relationships within the territory.
• Conduct regular optimization calls and business reviews.
• Educate clients on product updates and gather feedback.

Kenntnisse

Account management

Business relationship building

Data-driven decision-making

CRM software proficiency

Communication skills

Fluent in English and German

Tools

Salesforce

Jobbeschreibung

The Community You Will Join:

The Airbnb Hotels team is a fun, fast-growing group leading Airbnb’s expansion into the hotel sector. Operating with an entrepreneurial spirit, this team combines the simplicity, product excellence, and guest-centered ethos that define Airbnb. This team’s mission is to deliver the smoothest, most intuitive hotel booking experience for guests, while helping hotels easily drive incremental bookings so they can focus on delivering the best hospitality. The ultimate aim is to help more people discover high-quality hotels, creating value for guests and our hotel partners.

The Difference You will Make:

As a Market Manager for Hotels at Airbnb, your role will entail ensuring the health and expansion of our supply in the DACH and CEE region. This will involve managing Hotels and acquiring high-quality inventory. Your focus will be to enhance Airbnb's market presence in your designated region through collaboration with other teams, leveraging your expertise on the local market. With a deep understanding of Airbnb's mission and values, you will oversee all aspects of supply acquisition and market success. This includes developing acquisition strategies, generating and converting Hotel leads, and managing relationships with strategic partners, including the creation of new partnerships. You will also be tasked with developing and refining scalable, localized supply management strategies for both established, competitive markets and emerging, untapped markets, aiming to secure our long-term success in these regions.

A Typical Day:

• Build, manage and expand partner relationships within your territory, aiming to surpass quarterly sales targets with Hotels.
• Conduct regular optimization calls and business reviews with partners to develop strong, enduring partnerships providing exceptional, timely service to hosts, including in-person support as needed.
• Implement strategies to effectively manage and optimize the long tail of thousands of Hotels in your region.
• Prospect and onboard new, high-quality supply within your assigned geography.
• Educate clients on all significant product updates and cascade feedback on product and public policy to the relevant internal stakeholders.
• Leverage data to identify and pursue strategic growth opportunities, demonstrating an ability to navigate operational complexities and efficiently allocate resources.
• Use an entrepreneurial approach to develop and implement unique engagement projects, fostering innovation within your territory.
• Work cross-functionally with teams such as product, communications, public policy, legal, tax and customer support to ensure Airbnb's long-term market success.
• Acquire comprehensive knowledge of local market trends to inform both internal and external stakeholders.
• Represent Airbnb in external meetings with Hotels and at industry conferences in your market, solidifying the brand's presence and commitment.

Your Expertise:

• 5+ years of experience in new sales, account management, and partner support, showcasing a deep understanding and capability in fostering business relationships.
• 2+ years of tech/travel industry experience is a plus, highlighting the value of sector-specific knowledge.
• Proven track record of being able to effectively work a leads pipeline and a book of business, demonstrating expertise in nurturing and converting potential opportunities.
• Proficient quantitative skills and proven ability to interpret and apply data throughout your day-to-day work, emphasizing data-driven decision-making.
• The ability to work at both strategic and tactical levels, with a proven track record of executing in ambiguous environments, highlighting adaptability and strategic foresight.
• Proven experience working cross-functionally, ensuring the ability to collaborate effectively with various teams to drive collective success.
• Excellent communication and presentation skills and the ability to communicate effectively with clients via phone, email, and in-person, underscoring effective interpersonal skills.
• Charismatic self-starter who is resourceful and self-sufficient, paired with strong time management and prioritization skills, showcasing the initiative and organizational capabilities required for the role.
• Highly proficient in using CRM software, specifically in working with leads, opportunities, and other core objects - Salesforce experience is a plus, indicating necessary technological competence.
• Ability to speak fluently in English and German is required.
• Based in Berlin, and must be willing to regularly travel internationally to your assigned territory. Typical expectation would be once every 4 to 6 weeks.
• Passion for Airbnb, travel, and the sharing economy - being an Airbnb host is a plus, reflecting personal alignment with the company’s mission and sector.

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

How We'll Take Care of You:

Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as training, transferable skills, work experience, business needs and market demands. The base pay range shown below is annualized, subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.