Account Manager - Berlin & Surrounding

Booking Holdings, Inc.; Berlin; Vor Ort; EUR 60.000 - 75.000; Vollzeit

Benefits dieser Stelle

Hybrid work

Travel up to 20 days abroad

Product discounts

Zusammenfassung

Booking.com in Berlin is seeking an Account Manager on a 2-year fixed-term contract. You will own a dedicated portfolio of accommodations partners within the DACH region and provide complex commercial advice on performance, market opportunities and industry trends.

By empowering partners to use Booking.com’s systems, tools and products, you will optimize their performance on the platform and execute partnership growth strategies.

Qualifikationen

• Significant experience in account management, sales or business development in accommodations.
• Full professional proficiency in German and English.
• Strong analytical skills and proactive ownership.
• Willingness to travel up to 50% within the DACH region.
• Experience in e-commerce, travel or marketplaces is desirable.

Aufgaben

• Act as the primary contact for your DACH portfolio, proactively communicating through calls, messaging and in-person visits.
• Evaluate local market trends and use performance insights to improve partner results, availability and supply.
• Execute new partnership strategies to grow Homes market and identify new partner leads.
• Explain Booking.com products and connectivity opportunities to partners.
• Provide feedback on improvements to internal and external tools and products.
• Organise, coordinate and attend trade fairs, workshops, webinars and partner events.

Kenntnisse

Account management

German & English

Analytical skills

Travel industry experience

Customer relationship

Jobbeschreibung

About Us

At Booking.com, data drives our decisions. Technology is at our core. And innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We’re the thrill of the first night in a new place. The excitement of the next morning. The friends you encounter. The journeys you take. The sights you see. And the memories you make. Through our products, partners and people, we make it easier for everyone to experience the world.

Role Description

As an Account Manager in Berlin (2-year Fixed Term Contract), you will take ownership of a dedicated portfolio of accommodations partners within the DACH region. You will provide complex commercial advice on partner business performance, market opportunities and industry trends. By empowering partners to use Booking.com’s systems, tools and products effectively, you will optimize their performance on the platform and execute partnership growth strategies. This is a partner-facing role combining commercial analysis, relationship management, portfolio prioritisation and regular communication across phone, digital and in-person channels.

Key Job Responsibilities and Duties

• Act as the primary point of contact for your DACH portfolio, proactively communicating through calls, messaging and in-person visits to support partner business development.
• Evaluate local market trends and use performance insights to recommend actions that improve partner results, availability and supply for Booking.com customers.
• Execute new partnership strategies that support growth in the Homes market and identify new partner leads.
• Explain Booking.com products and connectivity opportunities in a way that is relevant to each partner.
• Provide feedback to local and central teams on improvements to internal and external tools and products.
• Organise, coordinate and attend trade fairs, workshops, webinars and other partner events.

Qualifications & Skills

• Significant experience in account management, sales or business development with a solid understanding of the accommodations market.
• Full professional proficiency in spoken and written German and English.
• Strong analytical skills, accuracy, and a proactive, independent working style with a strong sense of ownership.
• A collaborative, self-motivated, flexible and adaptable approach.
• Valid driver’s licence and availability to travel up to 50% of the time within the DACH region.
• Proven experience within e-commerce, travel, online marketplaces or another consultative commercial environment is highly desirable.

Benefits & Perks - Global Impact, Personal Relevance

Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive compensation and benefits package, as well unique-to-Booking.com benefits which include:

• Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave
• Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)
• Industry leading product discounts - up to 1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit

Inclusion at Booking.com

Inclusion has been a core part of our company culture since day one. This ongoing journey starts with our very own employees, who represent over 140 nationalities and a wide range of ethnic and social backgrounds, genders and sexual orientations. Take it from our Chief People Officer, Paulo Pisano: “At Booking.com, the diversity of our people doesn’t just build an outstanding workplace, it also creates a better and more inclusive travel experience for everyone. Inclusion is at the heart of everything we do. It’s a place where you can make your mark and have a real impact in travel and tech.” We ensure that colleagues with disabilities are provided the adjustments and tools they need to participate in the job application and interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.

Equal Opportunity Statement

Booking.com is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive.