Market Coordinator

GCS Recruitment; Berlin; Hybrid; EUR 36.000 - 54.000; Vollzeit

Zusammenfassung

GCS Recruitment is recruiting a German-speaking Market Coordinator in Berlin for a hybrid role. The position covers the DACH & CEE region and involves supporting hosts and business stakeholders.

Location is Berlin, Germany with a hybrid work setup and a 12-month contract, with an expectation of two office days per week. The role requires acting as a trusted contact for high-value inquiries, resolving complex issues end-to-end, and collaborating with Market Management and Key Accounts teams.

Qualifikationen

• German-speaking market coordination capability.
• Strong focus on customer experience and stakeholder communication.

Aufgaben

• Act as a trusted point of contact for high-value host inquiries and escalations.
• Investigate and resolve complex issues from start to finish.
• Collaborate closely with Market Management and Key Accounts teams.
• Provide recommendations and insights to improve host performance and listing quality.
• Manage escalation workflows, stakeholder communications, and service-level commitments.
• Support regional initiatives and occasional in-market events.

Kenntnisse

German-speaking

Customer service

Stakeholder management

Jobbeschreibung

Market Coordinator | Berlin (Hybrid)

Ready to make an impact with one of the world's leading technology platforms in the travel and hospitality space?

We're looking for a German-speaking Market Coordinator to join a dynamic team supporting hosts and business stakeholders across the DACH & CEE region. This is an exciting opportunity for a customer-focused professional who thrives in a fast-paced environment, enjoys solving complex challenges, and is passionate about delivering outstanding stakeholder experiences.

Location: Berlin, Germany | Hybrid

Contract: 12 months | Possibility of extension

What You'll Do?

• Act as a trusted point of contact for high-value host inquiries and escalations


• Investigate and resolve complex issues from start to finish


• Collaborate closely with Market Management and Key Accounts teams


• Provide recommendations and insights to improve host performance and listing quality


• Manage escalation workflows, stakeholder communications, and service-level commitments


• Support regional initiatives and occasional in-market events

Office presence: 2 days per week in Berlin