Manager Lead to Order Solutions (m/f/d)

FUCHS PETROLUB SE; Mannheim; Hybrid; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A global MDAX Group is looking for a Manager Lead to Order Solutions in Mannheim, Germany. Responsibilities include ensuring quality in Lead to Order processes and developing the SAP Sales Cloud. The ideal candidate will have relevant educational background and experience with CX systems, strong analytical and communication skills, as well as fluency in German and English. This role offers an attractive salary, flexible working hours, and multiple benefits including a learning hub and modern work environment.

Leistungen

Flexible working hours

30 days' holiday

Company profit-sharing scheme

FUCHS LearningHub

Excellent company canteen

Qualifikationen

• Completed training or studies in a relevant field.
• Professional experience in IT or similar field.
• Experience supporting CX systems.
• Knowledge of SAP ERP SD is desirable.
• Fluent in English and German.

Aufgaben

• Ensure quality and documentation of processes.
• Integrate and develop SAP Sales and Service Cloud.
• Maintain reporting and evaluate new technologies.
• Provide technical support and assist with system maintenance.
• Collaborate with partners to optimize C4C solutions.

Kenntnisse

Problem-solving

Communication

Analytical skills

Web development skills

Technical support

Ausbildung

Training in business informatics, business administration, or computer science

Tools

SAP Sales Cloud

SAP Cloud Platform

IDOCs

Jobbeschreibung

Manager Lead to Order Solutions (m/f/d)

Mannheim, BW, DE, 68169

Your responsibilities:

• Ensure quality and documentation of “Lead to Order” processes, including test planning and traceability of technical settings.
• Integrate, administer, and further develop the SAP Sales and Service Cloud (C4C) within the S/4 HANA environment.
• Maintain reporting, KPIs, and interfaces, and evaluate new technologies (e.g., AI).
• Provide technical support, handle tickets, and assist with rollouts and system maintenance.
• Collaborate with internal and external partners to optimize and integrate C4C solutions.

Qualifications we are looking for:

• Successfully completed training or studies in business informatics, business administration, computer science, or a similar field of study.
• Professional experience in IT or a related field and experience in supporting CX systems in a comparable or similar role.
• Well-versed in processing tickets and familiar with correlating processes as well as technically savvy and have work experience with the SAP Sales Cloud and integration functions such as the SAP Cloud Platform, web services, or IDOCs.
• Knowledge of SAP ERP SD and project management is desirable.
• Ideally, you have programming skills in web development/web services.
• Excellent analytical, problem-solving, and conceptual skills.
• Strong interpersonal and communication skills, with the ability to interact at different technical and business levels.
• Business fluent in English and German as well as a certain willingness to travel internationally.

These are your benefits:

• FUCHS is a growth-oriented global MDAX Group with the financial strength and long-term orientation of a family business.
• Tasks with great responsibility, offering exciting challenges and the chance to advance ideas on a global scale.
• Permanent employment contract with an attractive salary package and company profit-sharing scheme.
• Flexible working hours, 30 days' holiday per year and the option to work from home two days a week.
• FUCHS LearningHub with online learning programs and individual development opportunities.
• Modern working environment and numerous company car parks including e-charging stations.
• Excellent company canteen with breakfast and lunch options as well as free coffee, tea and water.