Manager Digitalization & Projects Customer Service & Logistics DACH (m/f/d)

Stryker Corporation; Bremen; Vor Ort; Vertraulich; Vollzeit

Zusammenfassung

Mondelēz International in Bremen is seeking a senior leader to head the DACH Customer Service & Logistics Digitalization, EDI & Automation programs, and transformation initiatives. You will partner with service and logistics leadership to translate strategic priorities into actionable programs, govern project delivery, and drive KPI reporting and business partnering.

The role requires 10+ years in supply chain or commercial functions, strong leadership, German and English language skills, and a

Qualifikationen

• Master's degree in Supply Chain/Economics, Industrial engineering preferred.
• 10+ years experience in two or more supply chain and/or commercial functions.
• Experience with SAP, information systems and digital tools (e.g., ML/AI).
• 5+ years project management experience with internal/external partners in mid-to-high complexity projects.
• Strong leadership, negotiation and people management capabilities.
• Excellent interpersonal, teamwork and communication skills.
• Ability to influence, negotiate and apply commercial acumen.
• German and English language skills are mandatory.

Aufgaben

• Lead the DACH Customer Service & Logistics Digitalization, EDI & Automation project agenda and transformation initiatives.
• Partner with Customer Service & Logistics leadership to translate priorities into actionable programs.
• Manage project governance for all DACH CS & Logistics projects.
• Oversee change management, processes, operating models and system landscape.
• Coordinate KPI management and reporting with central teams.
• Drive business partnering with internal and external stakeholders.
• Champion a culture aligned with the organization's strategic goals.
• Build and coach a high-performing team to deliver the business agenda.

Kenntnisse

Leadership

Negotiation

People Management

Stakeholder Management

SAP

Digital Tools

Process Design

PMO

German language

English language

Ausbildung

Master's degree in Supply Chain/Economics

Tools

SAP

EDI/Automation tools

Jobbeschreibung

Job Description

Responsibilities

• Lead the DACH Customer Service & Logistics Digitalization, Electronic Data Interchange & Automation project agenda, Continuous Improvement initiatives and transformational projects
• Partner with Customer Service & Logistic leadership to support creating and executing the Customer Service & Logistics strategic agenda and translating strategic priorities into actionable initiatives and programs
• Managing Project governance for all Customer Service & Logistics DACH projects
• Managing DACH Customer Service & Logistics Project and Change management agenda: processes, ways of working, system landscape and related organizational set up
• Leading and coordination of Customer Service & Logistics DACH's KPI Management Control and Reporting System in alignment with central Management Control and Reporting System team
• Drive Business partnering with internal and external stakeholders
• Drive our Customer Service & Logistics Culture agenda
• Create a winning team that secures current and future by developing, coaching, delegating and leading a team that can drive the business agenda while giving them the opportunity to grow in the organization

Qualifications

• University or equal Master MA preference Supply Chain/Economics, Industrial engineering
• Business experience 10+ years in min 2 different Supply Chain and/or Commercial functions
• SAP, information systems and new digital tools (e.g., ML/AI), process design, standard operating procedures
• Project management experience 5+ years with internal and external business partners in minimum medium complex projects
• Proven strong Leadership/Negotiation and people management capabilities
• Great interpersonal, teamwork and communication skills
• Able to influence, negotiate and apply commercial acumen
• German and English language skills are mandatory

The role can also be offered on a part-time basis (80%+).

We particularly welcome applications from people with disabilities. For further support during the application process, please contact the local employee representation for people with disabilities at SBV‑[e-mail].

Relocation support available: No Relocation support available.

Mondelēz International is an equal‑opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type: Regular

Customer Collaboration (CLD)

Customer Service & Logistics