Localization Operations Manager (x/f/m) Nouveau

Doctolib (France)

Berlin

Hybrid

EUR 60,000 - 100,000

Full time

2 days ago
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Job summary

Doctolib is seeking a Localization Operations Manager (x/f/m) on a fixed-term 9-month assignment in Berlin or Paris. You will audit and redesign end-to-end localization workflows, from content creation to linguistics QA, and shape AI-assisted translation tooling and governance across multiple markets.

This role partners with engineering, design, product, medical and GTM teams to deliver durable improvements.

Qualifications

  • Prior experience as Technical Program Manager, Product Manager, or Localization Operations Manager with hands-on experience designing localization/internationalization tooling and MT/AI-assisted translation workflows.
  • Strong proficiency in AI-native workflows as they relate to software development and content management.
  • Experience with multi-market, multi-language products at scale.
  • Track record of shipping quality, speed, or cost improvements in localization/translation operations.
  • Strong stakeholder management across design, engineering, and content teams.
  • Fluent English; Italian/French/German localization experience is a plus.

Responsibilities

  • Audit the end-to-end localization workflow across markets, defining improvements for updated processes.
  • Evaluate and evolve machine translation and AI-assisted translation tooling, including glossary ownership and governance, content classification, and where human review fits in.
  • Define a vendor and tooling strategy for translation across language markets and update the tooling stack as needed.
  • Design and roll-out evolved processes in partnership with engineering, design, product, medical, and local go-to-market teams.
  • Handover a durable process and toolset by the end of the engagement.

Skills

Localization tooling
AI-assisted translation
Multi-market localization
Stakeholder management
English proficiency
German/Italian/French localization

Tools

MT tooling

Job description

# Localization Operations Manager (x/f/m)Fixed TermDesignBerlin, GermanyRetour aux résultats## À propos de DoctolibNous réinventons la santé pour les soignants et les patients.Plus de 3 000 Doctolibers en France, en Allemagne, en Italie, au Royaume-Uni et aux Pays-Bas conçoivent une nouvelle génération de technologies et de services basés sur l’IA, auxquels font confiance chaque jour 520 000 soignants et plus de 90 millions de patients.Chez Doctolib, la maîtrise de l’IA est une compétence clé pour chaque membre de l’équipe : nous cultivons une culture qui s’appuie sur l’IA pour gagner en efficacité, renforcer la qualité et démultiplier notre impact à grande échelle.## Fiche de poste## **Set a new pulse for healthcare!**We're looking for a Localization Operations Manager to audit and redesign how we conduct translation and localization end to end; from content creation, through engineering delivery, to linguistic quality review. You will challenge our current tooling and AI/MT workflows, content ownership and governance models, integrate AI software development best practices, and leave behind a better process and toolset for multiple language markets, not just one.## **What you'll do**Your responsibilities include but are not limited to:* Audit the current end-to-end localization and translation workflow for our three main markets, from source content definition through engineering execution to linguistic QA, defining and implementing improvements for an updated localization process.* Evaluate and evolve our use of machine translation and AI-assisted translation tooling, including glossary ownership and governance, content classification, and where and how human review fits in.* Define a vendor and tooling strategy for translation and linguistic quality a cross our language markets; updating our existing tool stack as needed.* Design and roll-out evolved processes in partnership with engineering, design, product, medical, and local go-to-market teams* Hand off a durable process and toolset by the end of the engagement.## **Who you are**Before you read on: if you don't have the exact profile described below, but you feel this job description matches your skill set, we still encourage you to apply.**You'll be a great fit if you:*** Prior experience as a Technical Program Manager, Product Manager, or Localization Operations Manager, with hands-on experience designing and implementing localization/internationalization tooling and MT/AI-assisted translation workflows.* Strong proficiency in AI-native workflows as they relate to software development and content management. Can build tooling solutions, agents, and technical solutions where needed.* Experience with multi-market, multi-language products at scale. Italian, French or German localization experience is a plus.* Track record of shipping quality, speed, or cost improvements to a localization or translation operation.* Strong stakeholder management across design, engineering, and content teams.* Comfortable working independently on a fixed-term, outcome-driven engagement.* Professional working proficiency in English; fluency in Italian is a plus.## Our interview process* Hiring Manager Interview (1 hour)* Case Study & Restitution* Behavioral Interview (1h30)* At least one reference checkWe want your experience to be clear, respectful, and transparent. Learn more about our hiring process on our candidate experience page.## Job details* Short term position* 9 months* Paris or Berlin, France* Hybrid work setup (up to 2 remote days per week)* Start date: as soon as possible## We welcome everyoneAt Doctolib, we are committed to improving access to healthcare for everyone. This translates into our recruitment process. We evaluate candidates based solely on qualifications and motivation, without any form of discrimination.The more diverse ideas are heard, the more our product will truly improve healthcare for all. You are welcome to apply to Doctolib, regardless of your gender, religion, age, sexual orientation, ethnicity, or disability.To ensure equal opportunities, we invite you to exclude personal information (e.g., pictures, age) from your applications. If you require any accommodation, please let us know for support during the hiring process.Join us in building the healthcare we all dream of!## Your data privacy*All information transmitted via this form is processed by Doctolib for application management. For more on how we process your data, click* *here**. For inquiries or to exercise your rights, contact us at hr.dataprivacy(at)doctolib.com.*
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